Bilingual Community Health Worker

First Connections Program

Family Service of RI

ESSENTIAL FUNCTION: CHW will conduct screenings and individual needs assessments in family homes and other community venues as appropriate. Responsible for engaging clients; implementing screening tools; identifying areas of need; developing action plans; ensuring referrals are made to appropriately matched services; and providing ongoing support and monitoring.


  • Participate with FC team in conducting a full needs assessment utilizing RI DOH standardized tools.
  • Determine with parent a family plan that addresses current identified needs.
  • Link and refer individuals/ families to appropriate culturally relevant resources and informal supports within their community.
  • Provide coordinated care and monitoring through contact with individuals, families, medical entities, community providers and referral sources.
  • Build and maintain positive, working relationships with medical entities, community organizations and service providers.
  • Teach self-advocacy skills.
  • Complete all RI DOH and Family Service paperwork including evaluations and written documentation of all communications with families, physicians, referral sources, community partners, etc.
  • Complete all documentation in accordance with agency standards and within established guidelines and timeframes.
  • Participate in ongoing reflective supervision with FC supervisor as scheduled.
  • Other duties as assigned or requested by supervisor or director.


  • Community Health Worker Certification required; Bachelor degree preferred.
  • Ability to complete training and meet all requirements to be certified as a Community Health Worker within the first 6 months of employment.
  • Spanish bilingual preferred.
  • Valid driver’s license, auto insurance and reliable transportation.
  • Ability to work independently and as an interdependent team member.
  • Ability to provide services in client’s homes, health clinic, community locations and other agency sites.
  • Ability to have a flexible schedule to include some evenings.
  • Experience working with young children and their families.
  • Prior experience in behavioral health and/or crisis intervention preferred.


  • Minimum of 12 hours per year of in-service training with a focus on working with infants and their families in natural environments.
  • As needed to maintain individual CHW certification and meet RI DOH standards.
  • Participation in semi-annual and annual employee performance review process including development and review of professional/program goals and objectives.
  • Other trainings as required by HEALTH.


  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators.
  • Ability to lift up to 20lbs.
  • Ability to communicate effectively.

Contact Randi Walsh at Family Service of RI to learn how to apply for this position.