Community Health Coach


LOCATION:                        City of Central Falls, 580 Broad Street, Central Falls RI 02863

REPORTS TO:                   Chief Health Strategist

POSITION TYPE:             (1) Part-time, contingent upon funding 

COMPENSATION:           $18.00 per hour


The Community Health Coach assists the Chief Health Strategist in staffing five city task forces to create real measurable population health improvement in Central Falls;  is part of the multidisciplinary team  of the Central Falls Neighborhood Health station; by interfacing with patients and their families, providing community outreach to community and religious organizations; and works directly with patients and their families to help them reach their personal and community health goals. This is a part-time position; term of the position will be based on availability of state and federal funding. 

Please note:  Preference in hiring will be given to the following:

1.         City of Central Falls Residents; and

2.         Applicants that can demonstrate fluency in a second language as spoken by at least 10% of city residents (currently Spanish or Portuguese); and

ESSENTIAL DUTIES and RESPONSIBILITIES:   including but not limited to:

  • Plan and coordinate meetings for all  five city task forces Task Force on Primary Care Utilization, Lead Poisoning Prevention Task Force, Task Force to Eliminate Smoking in Central Falls,  Substance Use Prevention Task Force, Task Force to improve diet and increase exercise in Central Falls, and coordinate the Central Falls biannual Public Health Policy Colloquium.

Send weekly reminders, maintain email lists, act on all action items required, assist with all other work specified.

  • In collaboration with other members of the Central Falls Neighborhood Health Station multidisciplinary team, provides assistance, when appropriate, administering assessments to identify the needs of the assigned patients;
  • Outreach to and interface with patients in a timely manner (within one business days of receiving referral);
  • Coaches individual patients as assigned by the multidisciplinary team to help those patients reach their personal health goals;
  • Remain fully engaged with each patient until goals are completed utilizing motivational interviewing skills, and culturally appropriate interventions and emotional support to help members achieve the goals of their care plan;
  • Collaborates with other service providers, helping patients make necessary connections;
  • Collaborate with partners to reduce barriers to non-emergent care by: linking to and reinforcing the medical home concept, linking patients to alternatives to ER (urgent care settings) for non-emergent care, assist, train, and coach patients with obtaining, scheduling, and rescheduling health care appointments, exploring  transportation options, and providing tips and techniques to ensure follow up with providers and with best choices and options as determined by the patient her or himself;
  • Collaborates with other partners to identify all sites of drug overdose and then to support contact tracing and contact educations to reduce drug use and drug overdose death;
  • Provide emotional support and serve as a role model and guide patients to practice positive, responsible health behaviors;
  • Maintain timely, accurate records, documentation, and reports as required;
  • Off-site travel and home visits will be required;
  • Represents the organization with a positive, professional attitude when communicating with Central Falls EMS and of the Blackstone Valley Neighborhood Health Station, and other city agencies and organizations.
  • Always follows the City of Central Falls policies regarding dress code and personal appearance;
  • Works well with others and can discuss in a professional manner issues that come up with staff; and
  • Other duties may be assigned.


  • Reliable transportation;
  • Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred;
  • Cultural sensitivity necessary to work with a diverse patient and staff population;
  • Ability to work independently and collaboratively;
  • Knowledge of computers and medical records preferred;
  • Strong communication skills, both verbal and written


  • High School Diploma or General Education Degree (GED)
  • Associates degree, community health worker certification or health coach training preferred, preferably in a social science, research or public health-related field; and
  • Must have some experience in a health care, institutional, or social work setting.


 Central Falls is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


Application and Resume can be submitted in person or by mail to 580 Broad Street, Central Falls, RI 02863 Attn: Human Resources Department OR by e-mail to

Applications can be found on our website @

Deadline to submit February 07, 2020 @12:00 p.m.

Reasonable accommodations will be provided for all individuals who are otherwise qualified and suffer from disabilities.