Job Location: Northern RI Safe House
Reports to: Director of Housing/Director of Shelter Operations
Position: Full-time (37.5 hours per week); $18 to $21 an hour, depending on experience, with benefits that include health/dental insurance, paid holidays,accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.
Basic Function: Responsible for coordinating the different components of Sojourner House’s Supportive Housing program in northern Rhode Island. Working with the Housing Team and the larger residential program, the Advocate will provide direct services and programming to permanent supportive housing clients and rapid re-housing clients. The Advocate will work alongside other staff of the Residential Program to provide clients with support and empowerment as they seek to rebuild their lives.
Principal Job Duties:
- Provide individual case management services to clients in Sojourner House’s permanent supportive housing program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- Provide individual case management services to clients in Sojourner House’s rapid re-housing programs. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
- Develop and implement programming to benefit clients in the permanent supportive housing program, which can include units statewide. At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit permanent supportive housing clients and other community members. The advocate will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.
- Provide shelter coverage when needed at Sojourner House’s emergency shelter(s),and assist with shelter hotline calls, referrals, and intakes.
- Working with the Youth Advocate and Children’s Counselor, coordinate children’s services and make referrals as necessary for permanent supportive housing families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.
- Provide outreach and advocacy to domestic violence and sexual assault survivors living in the community of Northern Rhode Island. Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.
- Monitor and implement housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.
- Complete data entry and submit necessary reports as required for grant compliance.
- Help in the collection of rent from clients in the permanent supportive housing program.
- Address the maintenance needs of housing units as needed. This may include communication with landlords and property management companies to provide repairs.
- Stay abreast of RI community issues by building and maintaining relationships with housing and social service agencies in Northern Rhode Island, and throughout the state.
- Prepare and deliver community presentations in Northern Rhode Island on issues related to domestic violence and housing when requested.
- Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
- Work as necessary with other residential advocates and Volunteer Coordinator to help supervise volunteers.
- Perform other duties as requested by the Director of Housing and/or the Sojourner House management team.
Education: Bachelor’s Degree in social work, psychology or a related field preferred
Experience and Special Skills:
- A minimum of two to three years experience in human or social services
- Familiarity with domestic violence and/or gender issues
- Must be organized and demonstrate superior leadership skills
- Proficiency in Spanish is preferred
- Computer literacy (Word, Excel, and general Internet skills)
- Familiarity working with individuals from different cultures and backgrounds
- Experience developing and delivering community presentations
- A demonstrated familiarity with LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populations
- Access to a vehicle in order to facilitate traveling between the agency’s multiple locations and apartments
- Comfort working individually and in teams
- Innovative thinking to approaching issues of poverty and service delivery
- Familiarity with social service services in Rhode Island
- Applicant must pass a BCI check
- Ability to work a flexible schedule, including one night a week and one weekend day.
To Apply: Please send a resume, cover letter, and a list of contact info for 3 references to Si Jie Loo at firstname.lastname@example.org by mail to 386 Smith Street, Providence, RI 02908. Applications will be accepted on a rolling basis, so early submissions are encouraged. No phone calls, please. Sojourner House is an equal opportunity employer.