Job Development & Resident Engagement Coordinator

Community Action Partnership of Providence
Location: Providence
Salary: $40,000
Start Date: immediately
Full Time, Permanent

Job Description
Our Mission

CAPP, working in partnership with the community, provides culturally competent supportive services and programs to Providence County residents in need to promote their achievement of economic self-sufficiency.
Organization Overview
CAPP ensures individuals’ dignity while reducing poverty, revitalizing communities, and empowering low-income individuals and families to become self-sufficient. We do this by creating economic, educational, and other opportunities and providing a wide range of programs and services that drives real change. CAPP mobilizes resources directed to eliminating poverty; and educating the public on poverty and community revitalization issues.

Job Purpose:
 This position provides specific, measurable, and individualized services to CAPP staff and residents. The specialist will split their time between resident engagement and follow-through planning post-program participation and developing job connections/placements and employer relationships with the Education & Job Development Director.

Reports to: Education & Job Development Supervisor

Supervision of: none

Job Duties:

Resident Engagement

• Outreach and recruit program participants in the community by attending local meetings and community events, coordinating with partner agencies to ensure wrap-around resources for CAPP residents
•       Provide help and connections to support transitions to advanced employment opportunities
•       Monitor and evaluate service delivery and modify case management action plans with residents. Comprehensive case management assessments, confidential case management notes, and narratives are kept to follow the resident’s progress over time and track employment outcomes, progress benchmarks, and interval communication touchpoints up to 6 months following program participation.

Networking/Job Development Connections
•       Establish ongoing and consistent communication with employer partners, networks, and community partners to build strong working relationships
• Ongoing mentoring; supporting residents and setting up opportunities beyond CAPP programs
• Identify community events and activities to promote the organization and recruit for programs
•       Work closely with CAPP’s Communication Coordinator for all media/website updates regarding job postings/career opportunities
• Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status

Training & Professional Development
• Developing advanced work readiness training; support for individuals who have the job and are seeking higher-level skill acquisition
• Conduct orientation training for new program participants
•       Facilitate workshops around job readiness curriculum not limited to: job searching, resume writing, interview skills, ethics at the workplace, cultural competencies and offer specific training programs to help workers maintain or improve job skills in virtual and/or in-person workplace settings

Data & Evaluation
• Assess training needs to develop alternative training methods if expected outcome are not met
• Monitor, evaluate, or record training activities or program effectiveness.
• Data entry and management via CAPP databases; regular narrative reports on progress in the areas of recruitment, interviewing, placement, number of participants, etc.
• Support all core activities of the department. Support staff to successfully achieve department goals
• Conduct comprehensive assessments to identify social, academic, and family needs to identify strengths and barriers to assist residents in achieving their goals in moving towards self-sufficiency and accountability

Other duties:

This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Proficient in Microsoft Office applications, Zoom, and utilizing online learning platforms
• Data entry and data maintenance abilities
• Organizational skills, with an ability to stay focused on assigned tasks
• Effective communication skills, time management, and professionalism with multiple stakeholders
• Ability to maintain the confidentiality of resident interactions
• Success in roles requiring execution of multiple tasks while responding to multiple priorities
• Proven ability to work with efficiency and flexibility
• Experience with creating processes/systems, analyzing and reporting

Education and Experience:

•Minimum of a Bachelor’s degree in a closely related field at least six months of experience working with residents with barriers to employment.
• Specific knowledge or experience related to case management activities and effective social work practices are a necessity for good case management.

Job details:

• Benefits available
• Annual salary – $40,000
• Full-time hours 37.5 per week Monday – Friday (with the flexibility to work nights and weekends)
•  Must have a valid license and own a reliable transportation
• Mileage will be compensated
• BCI – Background Criminal Check Required
• Must be able to lift up to 25 pounds without assistance
• Dual language preferred but not required.
• This position requires the person to be onsite – no telework allowed.

EEO Statement:

Community Action Partnership of Providence is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.

How to Apply

To apply please forward your cover letter, resume, and two professional references to:

Elizabeth Castellano
Director of Human Resources & Facilities Management
Fax: (401) 632-4170