Bilingual Residential Advocate

Sojourner House
Location: Northern RI Safe House
Salary: $19 to $23 per hour, based on experience
Start Date: 06/21/2021
Full Time, Permanent
BA Preferred
Spanish Proficiency Required

Position: Full-time (37.5 hours per week); $19 to $23 an hour, depending on experience, with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.

BASIC FUNCTION:  Responsible for coordinating the different components of Sojourner House’s Safehouse Shelter program in northern Rhode Island.  Working with the Housing Team and the larger residential program, the Advocate will provide direct services and programming to shelter clients and transitional housing clients. The Advocate will work alongside other staff of the Residential Program to provide clients with support and empowerment as they seek to rebuild their lives.


• Provide individual case management services to clients in Sojourner House’s shelters, transitional housing programs,  and residential programs.  This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment.  Develop action plans with clients that outline goals related to education, employment, child care and permanent housing.  Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

• Develop and implement programming to benefit clients in the residential housing program, which can include units statewide.  At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit clients and other community members.  The advocate will regularly assess the needs of Sojourner House’s safehouse clients and offer programs reflective of those needs.

• Provide shelter coverage  at Sojourner House’s emergency shelter(s), and assist with shelter hotline calls, referrals, and intakes.

• Working with the Advocates and the Children’s Counselor, coordinate children’s services and make referrals as necessary for  housing families with minor children, which may include but are not limited to:  enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.

• Provide outreach and advocacy to domestic violence and sexual assault survivors living in the community of Northern Rhode Island.

• Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential  clients.

• Gaining HIV and Hep C testing certification to test clients in the community, at the safehouse, as requested by the supervisor.

• Monitor and implement shelter expectations and ensure that residents follow these guidelines and procedures by creating an environment of trust and community.

• Complete data entry and submit necessary reports as required for grant compliance.

• Address the maintenance needs of the shelter.

• Stay abreast of RI community issues by building and maintaining relationships with housing and social service agencies in Northern Rhode Island, and throughout the state.

• Prepare and deliver community presentations in Northern Rhode Island on issues related to domestic violence and housing when requested.

• Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

• Work as necessary with other residential advocates and Volunteer Coordinator to help supervise volunteers.

• Perform other duties as requested by the Director of Shelter Operations and Sojourner House management team.

EDUCATION:  Bachelor’s Degree in social work, psychology or a related field preferred


• Proficiency in Spanish, both written and oral,  is required

• A minimum of two to three years experience in human or social services

• Familiarity with domestic violence and/or gender issues

• Must be organized and demonstrate superior leadership skills

• Computer literacy (Word, Excel, and general Internet skills)

• Familiarity working with individuals from different cultures and backgrounds

• Experience developing and delivering community presentations

• A demonstrated familiarity with LGBTQ+, HIV/AIDS, mental health, and/or substance abuse populations

• Access to a vehicle in order to facilitate traveling between the agency’s multiple locations and apartments

• Comfort working individually and in teams

• Innovative thinking to approaching issues of poverty and service delivery

• Familiarity with social service services in Rhode Island

• Applicant must pass a BCI check

• Ability to work a flexible schedule, including one night a week and one weekend day, providing on call support as needed.

How to Apply

To Apply: 
Please forward a resume, cover letter, and a list of contact info for 3 professional references to including “Bilingual Residential Advocate” in the subject line . Applications will be accepted on a rolling basis, so early submissions are encouraged.  No phone calls, please. 

Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To learn more about Sojourner House, please visit