Navegante Coordinator, Clinica Esperanza




General Summary

Under the direction of management, perform outreach and education to the community leaders and residents about available resources and services available through Clinica Esperanza/Hope Clinic (CEHC). Organizes, coordinates, and oversees all CEHC programs as well as collaborates with outside entities on programs that are beneficial to CEHC’s client population. Through education of community residents help to eliminate barriers to health care and provide information that will support to change health behaviors of individuals, families, and the community.  Navegantes are the eyes, ears, and voice of the community.  They will serve as a vital link between CEHC providers and nurses and the community.

Principal Duties and Responsibilities

  1. Coordinate, oversee, and organize all clinic workforce training programs, healthy lifestyle intervention programs, and any other clinic and community programs.
  2. Work collaboratively with project management to ensure program and participant data is documented and complete.
  3. Oversee team of navegantes.
  4. Organize and attend community outreach events as necessary.
  5. Work with community organizations and state agencies to form a strong community network.
  6. Stay up to date on new services available to CEHC clients.
  7. Provide information to the community on available services and resources.
  8. Help patients eliminate barriers to accessing health care.
  9. Provide education, information and support to change health behaviors.
  10. Enroll patients in FreeCare as needed
  11. Create and distribute flyers and other educational materials on health topics.
  12. Provide basic health information to both individuals and in groups settings.
  13. Provides screenings Screening (Cholesterol, Glucose, A1C, Urinalysis, Vaccines).
  14. Maintain strict confidentiality and discretion.
  15. Assist with community meetings, facilitate group sessions and outreach.
  16. Follow-up with patients personally or by phone.
  17. Document thoroughly and immediately after each encounter, including entering data into protected excel spreadsheets data collection. 
  18. Provides interpreting services.
  19. Assists with client intakes.
  20. Assists with medical record maintenance and data entry.
  21. Assists with research protocols
  22. Provide program updates at weekly staff meetings
  23. Ensure that program materials are ready at time of program services.
  24. Maintains Human Subjects Studies/ IRB certifications current

Knowledge, Skills, and Abilities

  1. A broad knowledge base of the community being served
  2. Knowledge of specific health issues, and health and social service systems are required. 
  3. Good communication and listening skills are essential
  4. Organizational skills, service coordination, and interpersonal skills are required
  5. Ability to think outside the box.
  6. Problem solving skills and perseverance as well as assertiveness and strong advocacy abilities are essential
  7. Ability to teach and present information to both individuals and groups. 
  8. A strong level of commitment and desire to help the community and individuals, persistence, honesty, open-mindedness, and a friendly and outgoing personality. 
  9. Commitment to education and increasing knowledge base necessary.
  10. Basic computer skills and knowledge of Microsoft office products necessary.
  11. Bi-lingual preferred (Spanish/ English)
  12. Medical Interpreter’s certification or equivalent
  13. Bachelors Degree or continuing education course credits

Working Conditions

Moderate physical activity – walking, bending, standing, stooping, occasional lifting.  Frequent use of telephone, writing, data entry, taking vital signs and verbal communication.  Exposure to Blood borne pathogens.  Street outreach and door to door outreach required.  Some Saturdays and evening hours required. Ability to lift up to 50 pounds.

To Apply

Send an email and resume to the Director of Clinic Operations, Morgan Leonard, at