WARM Center, Inc
Job Title: Regional Access Point Navigator
Location: Washington County, Rhode Island
Employment Type: Full-Time, Non-Exempt
Schedule: Monday-Friday, 8am-4pm
Position Summary
At The WARM Center the Regional Access Point Navigator plays a critical role in ensuring equitable access to emergency shelter, housing, and prevention services for individuals and families experiencing homelessness. This position conducts comprehensive assessments, facilitates referrals, and supports clients through the coordinated entry process in alignment with HUD guidelines and local Continuum of Care (CoC) policies.
Key Responsibilities:
- Conduct standardized housing and crisis assessments with individuals and families experiencing homelessness.
- Engage clients with empathy and trauma-informed care, ensuring dignity and respect throughout the assessment process.
- Enter and maintain accurate client data in the Homeless Management Information System (HMIS).
- Collaborate with outreach teams, shelters, and service providers to identify and prioritize clients for housing interventions.
- Facilitate referrals to appropriate housing programs and supportive services based on assessment results and eligibility.
- Participate in case conferencing and housing placement meetings with partners.
- Maintain confidentiality and comply with HIPAA and other privacy regulations.
- Provide crisis intervention and resource navigation as needed.
- Assist in tracking outcomes and generating reports for funders and stakeholders.
Qualifications:
- Bachelor’s degree in Social Work, Psychology, Human Services, or related field (or equivalent experience).
- Experience working with individuals experiencing homelessness, mental health challenges, or substance use disorders.
- Familiarity with Coordinated Entry systems, HMIS, and housing-first principles preferred.
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to equity, inclusion, and trauma-informed care.
Working Conditions:
- Office, shelter, and field-based settings.
- May require occasional evening or weekend hours.
- Must be able to travel locally to assessment sites and partner agencies.
Job Type: Full-time
Pay: $22.00 – $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
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