RIPIN
Full-time
Advanced Knowledge of RI Family Systems Required
Job Summary: The Assistant Director provides overall management, direction, coordination, and administration for one or more large social service or care coordination programs serving children and families. This includes planning, implementing, and evaluating program activities; supervising staff and directing program leadership team members; developing, monitoring, and controlling budgets; supporting funding and grant development; and developing and implementing program policies and procedures. The Assistant Director ensures program deliverables are achieved on time and within budget by tracking progress toward goals, maintaining quality controls, coordinating program activities with others across the organization, and drafting, reviewing, and submitting accurate reports to RIPIN’s leadership and funders. This position will report to a Director/Senior Director, who will provide mentorship and support further leadership development.
Essential Functions:
- Oversees assigned program operations to ensure activities meet funder, partner, RIPIN, statutory, regulatory, quality, and contractual requirements.
- Initiates, builds, strengthens, and maintains effective, collaborative relationships with funders, community partners, and others as appropriate.
- Directs, supervises, and supports assigned staff and program leadership team members to ensure effective program implementation, performance, and accountability.
- Partners with the Directors Team to strengthen coordination across RIPIN programs, improve communication and service delivery, reduce duplication, and advance agency-wide goals that support Rhode Islanders.
- Monitors progress toward program goals, deliverables, timelines, and outcomes; identifies risks or barriers; and implements solutions in collaboration with senior leadership as needed.
- Stays abreast of the changing needs of families and individuals served and the systems of care that support them; makes thoughtful recommendations to ensure that programs and activities are relevant, responsive, effective, and efficiently implemented.
- Maintains grant and reporting schedules, prepares and reviews required reports, ensures timely submission, and monitors compliance with funder expectations and deadlines.
- Develops, implements, and communicates updates to program policies, procedures, workflows, and quality controls to support consistent and effective service delivery.
- With the support of senior leadership, researches new or alternative funding sources and writes grants and other funding proposals to ensure that adequate funding is available to support program activity.
- Participates in meetings and conferences as required by funding sources and/or RIPIN, as well as participates in assigned RIPIN meetings.
- Accepts other duties and responsibilities as assigned.
Qualifications
Knowledge, Skills and Abilities:
- A deep understanding of, commitment to, and ability to advance RIPIN’s mission, vision, philosophy, and values
- Advanced knowledge of Rhode Island’s systems of care, especially children’s and disability services, in addition to general knowledge of health, education, behavioral health, and community-based services across the lifespan
- Demonstrated leadership and management skills with the ability to supervise, coach, mentor, develop, and support staff while fostering accountability and collaboration
- Strong knowledge of program administration, including but not limited to implementation, evaluation, quality improvement, compliance monitoring, and outcome measurement
- Knowledge of grant-funded programs, contract management, reporting requirements, and regulatory standards applicable to social service and care coordination programs
- Ability to develop, monitor, and manage program budgets and resources while ensuring fiscal accountability and alignment with program goals
- Excellent interpersonal, relationship-building, and communication skills, with the ability to engage effectively with participants, families, staff, funders, community partners, and government agencies
- Ability to work independently while effectively leading cross-functional collaboration across programs
- Ability to analyze complex information, identify trends and challenges, and make sound recommendations to support program and organizational goals
- Ability to convey complex information clearly and effectively through written reports, presentations, correspondence, and verbal communication
- Strong organizational and project management skills, including the ability to manage multiple priorities, meet deadlines, and monitor deliverables
- Ability to present to small and large audiences that include consumers, stakeholders, and professionals on RIPIN programs’ operations and mission
- Proficiency in Microsoft Office365 applications, experience with case management database, data analysis, reporting tools, and performance measurement systems
Education and Experience:
- High school diploma/GED required; Associate’s degree or Bachelor’s degree in Human Services, Social Work, Public Health, Healthcare Administration, Education, Business Administration, or a related field preferred; or an equivalent combination of education and experience required to successfully perform the duties of the position
- Experience coordinating or managing programs, projects, or services, including planning, implementation, monitoring, and reporting activities
- Experience fostering collaboration across teams, programs, community partners, and stakeholders to support effective and efficient service delivery
- Experience with grant-funded programs, contract deliverables, regulatory requirements, or program compliance preferred
- Experience preparing reports, tracking outcomes, and utilizing data to support program performance and continuous improvement preferred
- Personal experience navigating social, healthcare, education, and/or healthy aging systems and services for oneself or a family member strongly preferred
- Demonstrated knowledge of RIPIN’s programs, mission, vision, and values preferred