Boswell
Part-time and Full-time
CHW Certified
$23-27/hr
Bilingual Spanish Required
CHW Experience Required
Boswell is seeking part-time and full-time Rhode Island certified Community Health Workers (CHW) who are fluent in Spanish and English. CHW experience and knowledge of local social service resources is a must.
NOTE: Only CHW certified candidates will be considered for part-time roles. CHWs who are not yet certified can pursue a full-time position which is eligible for an apprenticeship in addition to their employment.
In these times of economic uncertainty, more people are struggling with their social needs – such as having enough money for food and rent. Boswell strives to help our “Neighbors” access the healthcare and social service resources that they are eligible for. Our goal is to address social needs before they impact people’s health.
As a CHW, you will play a critical role to help achieve this mission. You will meet with Neighbors who are going to food pantries, understand what additional health and social concerns they have, connect them with relevant resources, and build a long-term relationship.
Responsibilities
- Complete data entry, documentation of services rendered, and submit necessary reports as required for Medicaid compliance
- Provide individual case management services to Neighbors: This includes weekly 1:1 meetings and regular phone check-ins
- Participate in case conferences and meetings to discuss Neighbor’s progress and care plans
- Coordinate access to and connect Neighbors with social services and other community-based supports
- Maintain a caseload of Neighbors by meeting them in the community, conduct assessments, provide ongoing support and coordinate meetings directly with them in a variety of formats to meet them where they are, including by phone, video conference, or in-person
- Conducts assessments with Neighbors with a focus on triage and support on identified social determinants of health (SDOH)
- Coordinate and track referrals to community-based organizations (CBOs)
- Coordinate and track application status to public assistance programs (e.g. SNAP, LIHEAP)
- Coordinate transportation eligibility, scheduling, and other logistics
- Maintain extensive knowledge of community-based organizations, external resource availability, and eligibility guidelines
- Collaborate with multiple community-based organizations to establish connections with resources and people that can help to maximize our Neighbors’ health outcomes
- Maintain a comprehensive knowledge of – and ensure effective referrals to – community resources, including, WIC, long‐term home visiting programs (e.g., Healthy Families America, Nurse Family Partnership, Early Head Start, etc.), affordable housing and other entitlement and community programs
- Visit Boswell’s partner food pantries in person to meet and engage with Neighbors
Qualifications:
- Experience: 2+ years of experience assisting people with their social needs in a social service organization or healthcare setting. At least 1 year of experience in community outreach and engagement setting.
- Credentials: CHW certification by the RI Certification Board; non-certified incumbents are expected to earn certification within 18 months of hire date.
- Language: Fluent in Spanish and English
- Expertise: Intimate knowledge of local, state, and federal benefits that help people address their social needs around food, housing, transportation, etc.
- Typing/technical skills: Comfortable with typing on a computer, using G Suite, email, softphones, and telehealth tools
- Strong communication skills: Ability to build trust and connection with Neighbors through your compassion, empathy, and ability to inspire hope. Ability to communicate effectively with co-workers, and partner agencies.
- Self-starter and collaborator: Ability to work independently and effectively in a team environment
Working conditions
- Travel locally to be in food pantry settings
- At other times, work remotely from home
To apply, please send your resume and cover letter to Advocates Supervisor, Steffany@boswell.io