Community Health Worker

Tides Family Services
Location: Pawtucket/Central Falls, RI
Full-time, Salary: $35,000-$40,000
Bilingual Required
Apprenticeship Eligible

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Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An “Agency Without Walls” our services are delivered in homes, communities, schools…wherever our youth are. 

The Community Health Worker (CHW) is a vital member of the Tides Family Services team.  The Community Health Worker will work in the community and with our program participants to assess program participants’ needs, provide necessary interventions and resources, and evaluate and report on the progress of the participants’ service needs. The CHW must be self-motivated, community-driven, and task oriented. This is a full-time, Monday through Friday position with some nights and/or weekends required for special events.

REPORTING STRUCTURE:

The CHW will report to the NEXO Clinic Director. 

ESSENTIAL JOB FUNCTIONS:

  • Work within the designated area community to understand barriers to educational, health and social wellness.
  • Educate community members and families about health related programs and resources as well as other mental health/social services. 
  • Assess client needs and assist with the distribution of goods and services to support client resilience and recovery.
  • Help families make informed decisions by acting as their advocate regarding their educational, medical status, treatment options and basic needs.
  • Develop individualized case management and recovery plans for program participants and facilitate access to various supportive services and programs.  
  • Manage case assignments, review case progress, and determine case closures.
  • Develop effective working relations and cooperate with the care team throughout the entire case management process.
  • Cultivate relationships with community partners in order to secure resources for clients and promote coordination of care.
  • Engage and provide community outreach to members of the community who are not familiar with the programs and services offered by Tides.
  • Provide transportation to clients as needed to limit barriers to accessing services. 
  • Demonstrate and integrate a strong understanding and commitment to the Tides  Mission 
  • Maintain accurate and accessible reports, files and statistics as required by the initiative.
  • Perform additional responsibilities consistent with initiative needs and other duties as assigned in support of the Tides Family Services Mission.

Requirements

 QUALIFICATIONS:

  • Community Health Workers certification preferred; non-certified incumbents are expected to earn certification within 6 months of hire date.
  • Fluency (speaking, reading, and writing) in English and at least one other language required. 
  • At least 1 year of experience in community outreach and engagement setting.
  • Valid driver’s license and reliable transportation are required.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Computer literacy in MS Word, Excel, and Outlook/Gmail 
  • Ability to prioritize workflow and handle multiple projects to meet deadlines with minimal supervision.
  • Must possess good verbal, written and telephone skills.
  • Demonstrated ability to work both independently and as an effective team member.
  • Must be flexible to work between a variety of in person and virtual meetings/worksites.

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Salary Description

$35,000-$40,000 Annually