Field Base Community Health Worker

$1,500 Sign On Bonus
Full-time
Reliable Transportation Required
Bilingual Spanish Preferred
CHW Certification Preferrred

The Field Base Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Field Base Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access.

Together, we’re removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well – being.

Working Schedule: Schedule is Monday through Friday any 8-hour shift to be determined by the hiring manager between the hours of 7 am to 6pm. No nights, weekends, or Holidays. This position is a field-based position with a home-based office. You will work from home when not in the field.

Location: Warwick, Rhode Island

Local travel up to 50% and mileage is reimbursed at current government rate.

Primary Responsibilities:

  • Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
  • Utilize both company and community-based resources to establish a safe and effective case management plan for members
  • Collaborate with patient, family, and healthcare providers
  • Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
  • Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
  • Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
  • Document all member assessments, care plan and referrals provided.
  • Accountable to understand role and how it affects utilization management benchmarks and quality outcomes
  • You’ll need to be flexible, adaptable and, above all, patient in all types of situations.
  • Engage members either face to face, telephonically or virtually
  • Help member set person-centered SMART goals and develop a care plan to achieve those goals with regular follow up calls and ongoing documentation of progress towards goals met
  • Adhere to detailed, specific documentation requirements in the member’s health record
  • Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills
  • As needed, help the member engage with mental health and substance use treatment
  • Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED or higher or 5+ years of equivalent community outreach work experience
  • Must reside in Rhode Island for 2+ years
  • 1+ years of Field based Experience
  • 1+ year experience of knowledge of the resources available, culture, and values in the community
  • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
  • Intermediate computer proficiency including MS Word, Excel and Outlook and use multiple applications and the ability to learn new and sometimes complex program
  • Ability to travel locally approximately 50% of the time and up to 60 miles round trip with Reliable transportation, that will enable you to travel to client and/or patient sites within a designated area, with a current and non-restricted state of Rhode Island Driver’s License and State-required insurance
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Bachelor’s Degree in a health-related field or social work or Health Care Administration
  • Community Health Worker (CHW) State course completion
  • Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant
  • Background in managing populations with complex medical and behavioral needs,
  • Experience with electronic charting
  • Proven knowledge of Medicaid population
  • Fluency in Spanish and English

How to Apply

Apply at this link: https://careers.unitedhealthgroup.com/job/16966919/field-base-community-health-worker-warwick-ri/