Family Service RI
Full-time, 19.00 – $23.62/hr – Language Skills Compensated!
Medical Office Experience Preferred
Bilingual Spanish REQUIRED, Portuguese/Creole Preferred
Position Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The person in this position operates as the Intake & Triage Coordinator within FSRI. The Triage Coordinator supports individuals and families throughout the referral process and ensures they are linked with services as soon as possible. The Triage Coordinator ensures individuals and families are connected with counseling services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services
Qualifications:
- Associate degree level education or equivalent experience
- Medical office experience preferred
- Ability to educate clients regarding Family Service programs and policies
- Understanding of Health Insurance requirements and financial implications
- Prior experience in crisis intervention and emergency triage highly preferred
- Skilled in operating various medical record software and hardware, word-processing, and database software programs
- Spanish Speaking required and is compensated – Additional language capacity (Portuguese/Creole) highly preferred
- Excellent multitasking and communication skills a must
- Ability to work independently and part of a team
- Bilingual/ASL skills are compensated by an additional 6%, above base pay.
- Multilingual skills are compensated by an additional 8%, above base pay.