Bilingual Community Health Worker

Coastal Medical Corporate Office

Salary Range: $19/$21/hour

Bilingual English/ Spanish

Job Summary: Community Health Worker(CHW) provides peer-to-peer support to families and children with special health care needs; completes family assessments; works with family to determine family goals and implement plan for achieving goals; links families to an array of supports and resources; provides input regarding services and programs in RI and works to mitigate system barriers to accessing services; encourages families to be an active voice in making changes to systems to better meet the needs of families and children with special health care needs.

Essential Functions:

•    Outreach to referred families within agency guidelines of two business days of receiving referral.
•    With each family, conduct a Family Assessment and develop an individualized Family Care Plan within 45 days of referral or sooner, dependent on the needs of the child/family
•    Identify family strengths, concerns and natural supports; utilize motivational interviewing skills and culturally sensitive methods to support members in achieving their goals.
•    Support each family in finding geographically convenient supports and services; Collaborate with other service providers, helping families make necessary connections
•    Provide Care Coordination of services and supports, while educating parents and primary caregivers in the navigation of systems of care for their CSHCN.
•    Promote person-centered care and medical home model.
•    Assist families as they transition to independence /case closure; provide follow up support as needed
•    Assist in statewide system analysis, planning and coordination with state agencies, state and local boards, community based organizations, and community rehabilitation programs.
•    Maintain confidentiality standards and accurate documentation of case records; maintain complete and accurate records within agency and program guidelines.
•    Participate and complete required trainings, including but not limited to Community Health Worker certification training; represent RIPIN at local, state and national conferences and trainings as needed.
•    Actively participate as effective team member in assigned agency meetings and team meetings. Make constructive use of individual and peer supervision/one-on-one meetings.
•    Contribute to the overall success and quality of the agency by working constructively and collaboratively with other staff members ensuring all individuals are treated respectfully and that diversity in backgrounds and life experiences is supported and valued throughout the agency.
•    Accept other duties and responsibilities as assigned.


Knowledge, Skills and Abilities:
•    Ability to provide peer perspective as an individual or family member of an individual with a disability, chronic condition, and/or special health care need
•    Advanced knowledge of special health care and education systems in RI and other human service systems supporting families of children with disabilities and/or special healthcare needs
•    Problem-solving skills to facilitate empowering experiences and positive outcomes with families
•    High level of interpersonal skills and excellent communication skills to interact on a professional level with our diverse stakeholders, including parents and professionals
•    Ability to convey complex information in a clear and understandable manner
•    Excellent organizational skills to manage multiple priorities and tasks
•    Ability to effectively work independently and in collaboration with multiple staff and programs
•    Proficiency in computer and internet navigation (online documents, search engine, government websites), as well as computer skills to maintain and update program related materials, reports and database
•    Ability to effectively carryout the mission and philosophy of RIPIN and a willingness to work cooperatively and collaboratively with multiple constituents
•    Ability to present to small and large audiences that include consumers, stakeholders, and professionals on RIPIN programs’ operations, mission, and focus
•    Must have reliable transportation for home visiting and attendance at various meetings

Education and Experience:
•    High school diploma/GED required; Associates Degree or Bachelor’s Degree in Human Services, Education, Health or related field strongly preferred
•    Experience supporting families and individuals with special health care and/or educational needs required.
•    Demonstrated life experience as a consumer, parent or family member of a consumer with special health care and/or special education needs
•    Demonstrated knowledge of RIPIN’s programs, mission and vision
•    Experience working with and outreaching to diverse populations
•    Fluency (speaking, reading, and writing) in English and Spanish desired

Physical Demands:
•    Regularly required to talk or hear.
•    Regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
•    Regularly required to climb stairs, reach, stretch, stand and bend.
•    Required to have the ability to lift and/or moves up to 25 pounds.
•    Required to remain at their station for prolonged periods of time.

How to Apply:

Apply here:

About RIPIN:

RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than three-fourths of our staff are parents or caretakers of loved ones with special needs.  RIPIN’s peer professionals now help more than 45,000 Rhode Islanders every year navigate healthcare, schools, and other support systems.

Working Conditions/ Work Environment:

  • Primary work location is a climate-controlled indoor office environment; however, may also be required to conduct visits in private homes, climbing up to three flights of stairs, and community locations.
  • Flexibility for travel related to job requirements.
  • Willingness and ability to work evenings and weekends as needed.
  • Provide own reliable transportation with proof of valid driver’s license and RI minimum requirements of auto insurance.

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RIPIN provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Please note: As of January 10, 2022, all persons employed by RIPIN are required to have completed a full vaccination series against the COVID-19 virus or submit to weekly COVID-19 PCR testing.