Job Postings

One Neighborhood Builders
Bilingual Spanish Preferred
Full-time $23-$24/hour
Must be Committed to racial equity and advancing anti-racism

POSITION SUMMARY

The Resident Services Coordinator will play an integral role in ensuring ONE|NBs residents remain stably housed, increase financial stability, and improve their health and wellness. They will be responsible for supporting ONE|NB residents with direct services, resource referrals and additional support to help foster a safe and positive resident experience.

Specifically, the Resident Services Coordinator will:

(1) Develop and maintain positive relationships with residents across ONE|NB portfolio

(2) Focus on providing supportive services and case management to ONENB permanent supportive housing residents.

(3) Promote housing first, community engagement and increase residents access to community resources.

(4) Document accurate records of resident assessments, resident participation/engagement, referrals, and outcomes.

ABOUT ONE Neighborhood Builders

ONE Neighborhood Builders (ONE|NB) is a nonprofit community development leader in Rhode Island with a mission to improve lives across Rhode Island through building homes and connecting communities. For more than 35 years it has been at the forefront of the fight to expand affordable housing and foster healthier and more equitable communities.

Through its work, ONE|NB aims to contribute to two outcomes: ensure that Rhode Islanders are able to access and maintain affordable housing and that Central Providence residents and organizations, together, change the conditions that drive health equity and economic mobility. ONE|NB deploys three strategies to achieve these outcomes:

1. Build affordable housing throughout Rhode Island

ONE|NB will expand the availability of affordable, high-quality homes through the production, preservation, and acquisition of residential and mixed-used properties throughout the state all while providing comprehensive supportive services that will help residents thrive. The organization will coordinate care and provide personalized eviction prevention to residents and provide permanent supportive housing for formally homeless individuals and families.

2. Advocate for changes to policy and practice

ONE|NB is an outspoken implementer and thought leader in the field, advocating for changes to policy and practice informed by on-the-ground experience. ONE|NB will convene conversations and host community events, participate in local and regional community development conversations, commission research and publish studies, testify on legislative issues, and amplify the impact of our community partners.

3. Serve as the backbone for Central Providence Opportunities: A Health Equity Zone

ONE|NB will engage residents and community-based organizations in nine Central Providence neighborhoods to increase economic mobility and health equity. The organization will advance initiatives that meet community-identified needs, build capacity, and shift decision-making power to residences, and track, monitor and share ongoing progress towards collective goals.

Founded in 1988 as the Olneyville Housing Corporation, the nonprofit changed its name to ONE Neighborhood Builders when it merged with Community Works Rhode Island in 2015. ONE|NB and its affiliated entities have a consolidated annual operating budget of $13 million, with $75 million of assets. At full complement, ONE|NB employs 32 full-time equivalent team members. The nonprofit is governed by an active, 13-member Board of Directors. ONE|NB is an exemplary-rated member of NeighborWorks America, a nonpartisan, nonprofit organization in Washington, D.C., that supports nearly 250 network organizations around the country that are creating opportunities for people to live in affordable homes, improve their lives, and strengthen their communities.

KEY RESPONSIBILITIES

1. Permanent Supportive Housing Case Management: will provide direct assistance to tenants who have experienced chronic homelessness and in ONENBs Continuum of Care program. They will support community integration. Will clarify and support residents in meeting property management and program requirements and documentation.

2. Conflict Resolution: Will manage and aid in any efforts to resolve conflict among residents and property management by helping to clarify issues, educate parties involved, complete incident reports, mediate, and propose compromise between resident and property management, to include eviction prevention efforts.

3. Referral and Linkage: Establish positive working relationships with residents, resident leaders, and trusted community organizations. They will ensure every effort is made to provide lease education, linkages to supportive services and/ or response to reasonable accommodation(s) to assist the resident household with lease compliance.

4. Permanent Supportive Housing Resident Services Planning: Will meet with new residents upon move ins for orientation, assessment, and follow-ups when appropriate. Resident assessments will be utilized for service planning and referrals. RSC will identify areas of need and identify services which are available and appropriate.

• Document referrals, referral outcomes, resident surveys, partners, and programs conducted (when applicable)
• Coordination of support with the goal of increasing residents’ health and housing stability.

5. Outreach and Information sharing: Collaborate with the team to bring forth resident feedback and conduct annual assessments and surveys.

• Distribute newsletter, and/or informational material of relevant resources.
• Foster a sense of community by promoting community resources and programs related to independent, and healthy living.
• Work with the team, residents and volunteers to host community-based activities and meetings, when applicable.
• Other duties as assigned.

QUALIFICATIONS

The successful candidate will have an exceptional work-ethic, committed to racial equity and advancing anti-racism practices, and support the vision and values of ONE|NB. In addition, lived experience and the following attributes will generally define the successful Resident Service Coordinator:

• Bi-Lingual (preferred but not required), preferably proficient in Spanish.
• Exceptional organizational skills
• Enjoys fast-paced work environment and collaborating with a broad diversity of staff and partners.
• Skilled at multi-tasking and problem solving.
• Highly adaptable and comfortable with ambiguity in the workplace.
• Acts with urgency and purpose.

How to Apply
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Please apply directly in application portal via the link below or through our website:
https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6393329

Individual and Family Support Specialists (2 positions)
RI College
Location: Providence
Experience working with Disabilites Required
Full-time, Salary: $48,000

Job Description

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Rhode Island College invites applicants for the position of Individual and Family Support Specialist. This is a full-time, calendar year, temporary, renewable contingent upon funding position.

The Paul V. Sherlock Center on Disabilities at Rhode Island College invites applications for two Individual and Family Support Specialists. The persons in these positions will work independently and as part of a team to support adult initiatives, such as transition and access to adult services, self-directed services and elder care. The individual and family support specialists will also assist with training and technical assistance activities targeted to improve the lives of people with developmental disabilities and their family members.

Required qualifications: 

•    Bachelor’s Degree; three years of experience providing support to adults with disabilities and family members of individuals with disabilities.

•    In lieu of an academic degree, at least ten years of experience providing support to adults with disabilities and/or families of individuals with disabilities.

•    Knowledge and experience with Rhode Island’s system of services and supports for individuals with disabilities, including those with co-occurring, physical, mental or age-related needs.

•    Knowledge of effective individual and family support models and strategies.

Preferred qualifications: 

•    Applicants who are family members of an individual with an intellectual and/or developmental disability.

•    Applicants who have experience supporting individuals with intellectual and/or developmental disabilities.

•    Applicants who are bi-lingual in Spanish and/or Portuguese.

Application deadline: Open Until Filled

How to Apply

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For a full job description, which includes additional responsibilities and requirements for the position and application procedures, see https://employment.ric.edu/.  Candidates must apply on-line, using Rhode Island College’s PeopleAdmin Applicant Tracking system.

Family Service Rhode Island
Hope Street, Providence
Full-time, $19.00 – $23.62
Bilingual Spanish Required
$500 Sign-on Bonus

Receive a $500.00 Sign-on Bonus within 6 months of employment! 

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!  

Position Summary: The CHW coordinates families connecting to services and assists families in ensuring basic needs are met, helping to fill out benefit forms, connect to legal services, traverse a complicated immigration process, access food banks, ensure each member of the family establishes a medical home, and with navigating the educational system— helping children entering public school systems fully vaccinated, as well as facilitating referrals to supports for special education services. During visits, the CHW works with the family to help them build skills such as: addressing safety concerns, accessing routine and preventive medical care, caring for infants and children in early childhood, identifying and meeting their social-emotional needs, recognizing and encouraging developmental and educational milestones of the child(ren), identifying gaps in care and ameliorating those gaps, supporting caregivers in worker and/or service transitions, and advocating to ensure that care is adhered to for the child.

Qualifications:

• Associate or Bachelor’s degree preferred, High School Diploma or Equivalent required.
• Certified Community Health Worker, or ability to be certified within first 6 months of employment.
• Experience working with the childhood and adolescent population.
• Bilingual in Spanish required.
• Valid driver’s license and reliable transportation.
• Ability to document in and navigate an Electronic Medical Record (EMR).
• Strong interpersonal and social skills with an ability to collaborate with a variety of individuals.
• Ability to provide services virtually, in resident’s homes, and community locations.
• Ability to have a flexible schedule to include evening shifts and occasional weekends.
• Prior experience in behavioral health and/or case management preferred.
• Bilingual skills are compensated by an additional 6%, above base pay.

Physical Requirements: This position requires agency and community visits, employees in this position must have the ability to:

• Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
• Ability and willingness to utilize required Personal Protective Equipment as required.
• Follow FSRI professional dress code.
• Ability to lift up to 20lbs.
• Ability to communicate effectively.

Don’t meet every single requirement?  Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! 
 

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Send your resume to careers@familyserviceri.org

Family Service of RI
Part-time, Evening, $24-$29.84
Lived experience with human trafficking and/or child welfare involvement required
Bilingual Skills Compensated

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!

Position Summary: The Peer Support Specialist is responsible for engaging and serving at-risk youth who have been identified as potential victims of CSEC (Commercial Sexual Exploitation of Children). The Peer Support Specialist will provide culturally competent services as well as use their lived experience to develop authentic relationships. The role of Peer Support Specialist is to provide youth with support, trauma-informed advocacy, collaboration with families, community resources, community providers and treatment team members with the goal towards safety, self-sufficiency and empowerment.

Qualifications:

• High School diploma or GED.
• Lived experience with human trafficking and/or child welfare involvement required.
• Minimum of 1 years’ experience providing peer support
• Must be willing to be certified as a Peer Support Specialist within 2 years of hire.
• Effective communication skills to include written, conflict resolution and mediation.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule to include some evenings and weekends.
• Bilingual skills are compensated by an additional 6%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

Family Service RI
Providence
Full-time, $19-23/hr
Bilingual Spanish Required
$500 Sign-on Bonus

Receive a $500.00 Sign-on Bonus within 6 months of employment! 

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!  

Position Summary: Provides housing information, advocacy, support, and referrals to families residing at Lucy’s Hearth family shelter in Middletown to help them relocate to stable and safe housing in Providence. Assists with outreach and engagement to expand access to underserved communities. Processes requests for rental and security deposit assistance to prevent homelessness. Provides coaching and triage to help service recipients address barriers to maintaining stable and safe housing. This position will be co-located at FSRI’s Providence office and Lucy’s Hearth in Middletown.

Qualifications:

• Bachelor’s Degree in human/social service field or Associate’s degree in a relevant field with field experience required
• One year of case management or field experience required
• Experience providing housing support services within Rhode Island required, with specific experience in Providence preferred
• Ability to utilize Microsoft platforms and an Electronic Medical Record
• Must have excellent written and verbal communication skills
• Must possess a Community Health Worker certification or be willing to become certified, with the assistance of FSRI staff, within 12 months of employment.
• Must possess a BHHP Housing First certification or be willing to become certified, with the assistance of FSRI staff, within 12 months of employment.
• Possession of valid driver’s license, reliable transportation, and proof of current automobile insurance required
• Must be agreeable to a hybrid work environment and flexible scheduling to meet recipient needs
• Bilingual (English/Spanish) required. 
• Bilingual skills are compensated by an additional 6%, above base pay.

Physical Requirements:

• This position requires a mix of at-home/virtual, office-based, and community-visit work.
• Employees in this position must be able to travel to and from office sites and community locations, which could include using walkways, stairs, and/or elevators.
• Employees must also have the ability to lift up to 20 lbs.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state.  We are passionate about our mission to advance equity, opportunity and hope across ALL communities – we succeed by lifting others.  FSRI’s diverse and inclusive teams – working across Health, Healing, Home and Hope pillars, are experts in their fields – every day designing and delivering cutting edge strategies to save and improve lives.  We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield.

Great fit for seasoned CHW!

Women’s Development Corporation and Housing Opportunities Corporation
Full-time, $82K-$93K
Supervisory Role
Bachelor’s Degree & 5-7 Years Experience Required

Essential Duties:

• Lead regional Resident Service Coordinators (RSC) in the creation, implementation, and evaluation of community-based strategic plans for each community/property.
• Supervise the RSC team memebers in all aspects of performance evaluation, improvement, and feedback, for their success and the success of the program.
• Work with stakeholders to build and implement comprehensive plans around the neighborhood and human service needs.
• Understand affordable housing and support regional efforts around neighborhood transformation initiatives.
• Grant writing and oversight.
• Work with community partners to expand opportunities for residents in HOC managed communities in RI and MA. Support community development and planning efforts for acquisitions and new developments to ensure programs and services connect our HOC communities with real program outcomes.
• Manage software and data compliance.
• Interpret data that allows the teams to improve their service delivery model and measurable outcomes.
• Lead the creation of a strategic agency-wide resident satisfaction survey using multiple
• Cross-collaboration with Assistant Directors of Property Management and Facilities Management to ensure seamless provision of safe, affordable, and healthy homes.
• Deliver a collaborative and impactful approach to Community development.  Focus on measurable outcomes for individuals and families in the following categories:Housing stabilizationEconomic mobilityCommunity engagementEmploymentHealth Education 
•  Develop strategies that have measurable, positive impact for residents of low income and affordable housing. 

Other Responsibilities:

• Ensure that staff maintain certification through continuing education.
• Provide for staff, as well as participate in, professional development and networking with local social service agencies.
• Travel from site to site as needed across RI and SE MA.
• As directed by supervisor.

Education and Experience:

• Bachelor degree in social work, human services, or related field required
• 5-7 years’ work experience providing services with progressive supervisory experience in a Housing/Multi-Family housing environment, or a human services position in a private, non-profit social service organization.
• Experience inputting, analyzing, and reporting data from resident service managment systems, or client management, or case management systems requied.
• Willing to obtain Certification as a Resident Service Coordinator (RSC)
• Experience working with diverse populations
• Experience raising donor funds for events, tracking expenses, and working within the company accounting procedures.
• Valid Driver’s License and Insured vehicle. Safe driving record.

Knowledge, Skills, and Competencies:

• Client focused
• Intermediate data analysis and reporting skills.
• Knowledge of mental health, addictions, family issues, multicultural issues, and elderly service delivery system.
• Ability to interface effectively with various constituencies in a non-judgmental, empathetic manner.
• Strong verbal communication skills and an ability to diffuse conflict in stressful situations.
• Self-starter. Primarily works independently, setting own priorities and schedules.
• Able to work well as a member of a team and resident committees.
• Able and willing to network and work cooperatively with community agencies.
• Flexible/Adaptable: ability to work patiently in an environment which can be challenging.
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• Integrity/Ethics; ability to maintain confidentiality in all aspects of the work environment.
• Has high standards of professionalism and is able to positively represent WDC/HOC in the community.
• Good problem-solving skills.
• Proficiency with Microsoft Office suite and comfort learning property management software.
• Bilingual, English-Spanish preferred

About the Organization

Statement in Support of Social Justice and Equality

Founded in 1979 by women deeply committed to social justice, Women’s Development Corporation and Housing Opportunities Corporation stand in solidarity with people of color to promote racial equality, condemn violence and support societal change. We pledge to listen to the concerns of the members of our community and share those concerns with one voice, to support and assist efforts that combat injustice, promote equality and provide equal opportunities and to help rebuild trust, confidence and hope in our society.

We believe that safe, sustainable housing is the foundation that enables all individuals and families to become and remain economically stable. In furtherance of this mission, we will continue to devote our energy and resources to the development and management of decent, safe and affordable housing and to join strategic partnerships that seek to improve the health, personal growth and economic self-sufficiency of our residents.

Learn more about our mission here: https://www.wdchoc.org/who-we-are