Job Postings

Family Service RI
Providence
Full-time, $19-23/hr
Bilingual Spanish Required
$500 Sign-on Bonus

Receive a $500.00 Sign-on Bonus within 6 months of employment! 

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!  

Position Summary: Provides housing information, advocacy, support, and referrals to families residing at Lucy’s Hearth family shelter in Middletown to help them relocate to stable and safe housing in Providence. Assists with outreach and engagement to expand access to underserved communities. Processes requests for rental and security deposit assistance to prevent homelessness. Provides coaching and triage to help service recipients address barriers to maintaining stable and safe housing. This position will be co-located at FSRI’s Providence office and Lucy’s Hearth in Middletown.

Qualifications:

• Bachelor’s Degree in human/social service field or Associate’s degree in a relevant field with field experience required
• One year of case management or field experience required
• Experience providing housing support services within Rhode Island required, with specific experience in Providence preferred
• Ability to utilize Microsoft platforms and an Electronic Medical Record
• Must have excellent written and verbal communication skills
• Must possess a Community Health Worker certification or be willing to become certified, with the assistance of FSRI staff, within 12 months of employment.
• Must possess a BHHP Housing First certification or be willing to become certified, with the assistance of FSRI staff, within 12 months of employment.
• Possession of valid driver’s license, reliable transportation, and proof of current automobile insurance required
• Must be agreeable to a hybrid work environment and flexible scheduling to meet recipient needs
• Bilingual (English/Spanish) required. 
• Bilingual skills are compensated by an additional 6%, above base pay.

Physical Requirements:

• This position requires a mix of at-home/virtual, office-based, and community-visit work.
• Employees in this position must be able to travel to and from office sites and community locations, which could include using walkways, stairs, and/or elevators.
• Employees must also have the ability to lift up to 20 lbs.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state.  We are passionate about our mission to advance equity, opportunity and hope across ALL communities – we succeed by lifting others.  FSRI’s diverse and inclusive teams – working across Health, Healing, Home and Hope pillars, are experts in their fields – every day designing and delivering cutting edge strategies to save and improve lives.  We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield.

Great fit for seasoned CHW!

Women’s Development Corporation and Housing Opportunities Corporation
Full-time, $82K-$93K
Supervisory Role
Bachelor’s Degree & 5-7 Years Experience Required

Essential Duties:

• Lead regional Resident Service Coordinators (RSC) in the creation, implementation, and evaluation of community-based strategic plans for each community/property.
• Supervise the RSC team memebers in all aspects of performance evaluation, improvement, and feedback, for their success and the success of the program.
• Work with stakeholders to build and implement comprehensive plans around the neighborhood and human service needs.
• Understand affordable housing and support regional efforts around neighborhood transformation initiatives.
• Grant writing and oversight.
• Work with community partners to expand opportunities for residents in HOC managed communities in RI and MA. Support community development and planning efforts for acquisitions and new developments to ensure programs and services connect our HOC communities with real program outcomes.
• Manage software and data compliance.
• Interpret data that allows the teams to improve their service delivery model and measurable outcomes.
• Lead the creation of a strategic agency-wide resident satisfaction survey using multiple
• Cross-collaboration with Assistant Directors of Property Management and Facilities Management to ensure seamless provision of safe, affordable, and healthy homes.
• Deliver a collaborative and impactful approach to Community development.  Focus on measurable outcomes for individuals and families in the following categories:Housing stabilizationEconomic mobilityCommunity engagementEmploymentHealth Education 
•  Develop strategies that have measurable, positive impact for residents of low income and affordable housing. 

Other Responsibilities:

• Ensure that staff maintain certification through continuing education.
• Provide for staff, as well as participate in, professional development and networking with local social service agencies.
• Travel from site to site as needed across RI and SE MA.
• As directed by supervisor.

Education and Experience:

• Bachelor degree in social work, human services, or related field required
• 5-7 years’ work experience providing services with progressive supervisory experience in a Housing/Multi-Family housing environment, or a human services position in a private, non-profit social service organization.
• Experience inputting, analyzing, and reporting data from resident service managment systems, or client management, or case management systems requied.
• Willing to obtain Certification as a Resident Service Coordinator (RSC)
• Experience working with diverse populations
• Experience raising donor funds for events, tracking expenses, and working within the company accounting procedures.
• Valid Driver’s License and Insured vehicle. Safe driving record.

Knowledge, Skills, and Competencies:

• Client focused
• Intermediate data analysis and reporting skills.
• Knowledge of mental health, addictions, family issues, multicultural issues, and elderly service delivery system.
• Ability to interface effectively with various constituencies in a non-judgmental, empathetic manner.
• Strong verbal communication skills and an ability to diffuse conflict in stressful situations.
• Self-starter. Primarily works independently, setting own priorities and schedules.
• Able to work well as a member of a team and resident committees.
• Able and willing to network and work cooperatively with community agencies.
• Flexible/Adaptable: ability to work patiently in an environment which can be challenging.
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• Integrity/Ethics; ability to maintain confidentiality in all aspects of the work environment.
• Has high standards of professionalism and is able to positively represent WDC/HOC in the community.
• Good problem-solving skills.
• Proficiency with Microsoft Office suite and comfort learning property management software.
• Bilingual, English-Spanish preferred

About the Organization

Statement in Support of Social Justice and Equality

Founded in 1979 by women deeply committed to social justice, Women’s Development Corporation and Housing Opportunities Corporation stand in solidarity with people of color to promote racial equality, condemn violence and support societal change. We pledge to listen to the concerns of the members of our community and share those concerns with one voice, to support and assist efforts that combat injustice, promote equality and provide equal opportunities and to help rebuild trust, confidence and hope in our society.

We believe that safe, sustainable housing is the foundation that enables all individuals and families to become and remain economically stable. In furtherance of this mission, we will continue to devote our energy and resources to the development and management of decent, safe and affordable housing and to join strategic partnerships that seek to improve the health, personal growth and economic self-sufficiency of our residents.

Learn more about our mission here: https://www.wdchoc.org/who-we-are