Case Manager – Housing Stabilization

House of Hope / CDC
Full-time, $23-27 /hr
Bachelors Degree or equivalent experience

GENERAL STATEMENT OF DUTIES

The Housing Stabilization Case Worker provides case management and housing support services to homeless men and women dealing with significant barriers to obtaining and maintaining stable housing.  The Housing Stabilization Case Worker provides case management, including but not limited to, resolution of issues that have led to homelessness, work toward decreasing barriers, life skills coaching and skill building, employment search and/or applying for benefits, and coordination of care with other service providers necessary for maintaining stable housing. As a Housing Frist agency, all services are person-centered and person-directed using a harm reduction, trauma-informed framework to address client needs.

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree in Social Work or Human Services, or equivalent of related education and experience.
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other vulnerable populations in diverse environments.
  • Demonstrated suitability to work with disadvantaged and challenging individuals and families in a diverse environment.
  • Knowledge of community resources such as, but not limited to, physical and mental health services, accessing benefits and employment, addiction, and housing supports.
  • Sound judgement and problem-solving skills including assessing risk factors and recognizing emergency and crisis situations.
  • Knowledge of principles and techniques of interviewing, assessment, counseling and the ability to plan, develop and implement case and treatment plans.
  • Demonstrated ability to work independently and as a team.
  • Excellent communication skills both verbally and in writing.
  • Demonstrated ability to understand and maintain client/worker boundaries.
  • Ability to maintain a high degree of confidentiality.
  • An ability to establish and maintain effective working relationships with clients, community providers, superiors, co-workers, and associates.
  • Ability to structure and manage time, develop work priorities independently, and meet program expectations in regards to documentation standards.
  • Present a neat and professional appearance, display identification as required by the position, and abide by all House of Hope policies and procedures.
  • Possess basic computer skills; including Word, Excel, Internet,and e-mail.
  • Maintain a valid driver’s license and have access to own vehicle for daily travel and Client transport.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Engage in relationship building/rapport building with clients.
  • Conduct comprehensive assessments of Clients for the purpose of determining housing needs, housing search capabilities, as well as potential barriers to maintaining housing, with the goal of developing and individualized person-centered case plan of short and long-term goals utilizing harm reduction, trauma-informed, and strength-based approaches.
  • Perform comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate.
  • Provides emotional support, assistance with problem-solving, facilitate referrals to community resources, general advocacy, and crisis intervention activities for clients.
  • Ensure access to resources and services and provide support to assist clients in remaining stably housed and foster independence.
  • Complete appropriate documentation of services provided for the client in file and through HMIS.
  • Accompany clients to appointments for support as needed.
  • Maintain contact through regular home and community visits with clients to provide needed supports, skill building, and life skills coaching to ensure housing stability and increased independence.
  • Engage in landlord communications and advocacy in regard to the client for support to maintain housing if needed.
  • Complete housing applications for other permanent, affordable housing options outside of the program.
  • Obtain all necessary releases and consent forms from clients.
  • Establish and maintain confidential case files for residents and complete progress notes for each client by adhering to documentation standards and any other clinical correspondence as required.
  • Knowledge of community resources, including but not limited to, such as medical, psychological, educational, social services, legal, housing and how to apply and use them effectively.
  • Establish working relationships with representatives in other agencies to support individuals in attaining services such as addiction, mental health, medical care, financial resources, medical benefits, etc. In addition, effectively communicate and articulate the needs of our residents needs to others, both orally and through written correspondence.
  • Ability to recognize emergency and crisis situations, and take action and seek intervention when needed.
  • Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
  • Be considerate of each resident’s privacy and confidentiality and respect the racial, religious, cultural and linguistic background of each resident and help to promote the continuance of his or her cultural identity as much as possible.
  • Be a liaison to families, representatives of social services, and other agencies for clients.
  • Participate in supervision, team meetings and actively seek guidance as needed.
  • Attend all housing first training modules and core competency training modules.
  • Attend, prepare, and actively participate in all HOH departmental required trainings and or staff meetings within the building or other training facility. This may include an assignment, preparing an agenda, or engage in problem-solving and procedures.
  • Follow all policies and procedures of House of Hope.

The above is intended to describe the general content and requirements of the job for House of Hope and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Salary to commensurate with experience.  Applicants with lived experience of homelessness are encouraged to apply.

Interested parties please submit your resume and cover letter via email to banderson@thehouseofhopecdc.org with the subject line “Housing Stabilization Case Manager Application”

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process

Community Health Specialist

Raising Hope, Inc.
Bilingual Spanish Required
Above $20 per hour plus bonuses & benefits

Raising Hope Inc., a community based non-profit organization located in Providence Rhode Island, is looking to hire a bi-lingual CHW (Spanish and English), who would provide leadership and direction for an upstarting Community Health program. Ideal candidate should have experience in program coordination, public speaking, interpersonal and computer skills. Some office duties may be required, depending on workload.

Qualification: CHW certification, or completion of CHW core competencies

Pay: Above $20 per hour, plus attractive bonuses, and benefits.

Contact: 401-316-1057

How to Apply

Application is available at the office between 9:00 am and 5:00 PM, Monday to Friday.

Location: 109 Daboll Street, Providence, RI 02907

 Tel. (401) 461-7878

HEZ Project Coordinator

02907 Health Equity Zone
Full-time
35 hours
Fully Bilingual
CHW Certified or within 6 months

POSITION SUMMARY:
The HEZ Project Coordinator is a vital member of the backbone agency poised to support the
Health Equity Zone, to provide culturally appropriate support and resources to the 02907
community, related to COVID-19 and addressing the priorities identified during the community
needs assessment known as the 02907 pillars. Insight and information gained from the project
coordinator through their work with residents and community partners, can deeply increase
the understanding and needed resources to help improve COVID-19 hesitancy and resiliency
response in the 02907. This is a full-time (35 hours per week) position. The typical schedule
would be normal business hours from Monday through Friday with some nights and/or
weekends required during special projects or events.


REPORTING STRUCTURE:
The CHW will report to the HEZ Program Manager.


ESSENTIAL JOB FUNCTIONS:
● Work with the HEZ Program Manager, residents, and the 02907 HEZ Steering team to
implement 3-year work plan for the 02907 HEZ that addresses the priorities defined
through the Year one Community Needs Assessment.
● Fill out quarterly HEZ reports as determined by RI Department of Health.
● Work with the HEZ Program Manager to develop and implement effective community
engagement strategies and ensure that residents are represented on HEZ CAT and
workgroups.
● Work at neighborhood level to understand barriers to health/social wellness, and,
where appropriate, barriers to vaccine uptake; uncovering new assets and partnerships;
reporting to Teams and collaborating on community solutions;
● Serve as project lead on COVID-19 response, to include, but not limited to PPE
coordination, reporting, and project support.

● Participate on the HEZ Community Action team (HEZCAT) and other RI DOH meetings
related to HEZ and/or COVID-19 response.
● Assess client needs and assist with the distribution of goods and services to assist with
COVID-19 mitigation, resilience and recovery.
● Help conduct surveys, focus groups and one-to-one interviews with residents to inform
them of best approaches to responding to the COVID-19 pandemic.
● Establish relationships with trusted community leaders to identify and document
cultural and structural barriers that interfere with accessing testing, vaccination and
adhering to response guidance.
● Utilize the Unite Us electronic referral platform in both making and documenting
referrals and referral status. This platform helps to keep track of case notes and
progress towards meeting client’s needs.
● Maintain accurate and accessible reports, files and statistics as required by the
initiative.
● Perform additional responsibilities consistent with initiative needs and other duties as
assigned.


QUALIFICATIONS:
● Community Health Workers certification preferred; non-certified incumbents are
expected to earn certification within 6 months of hire date paid for by WEHDC
● Fluency (speaking, reading, and writing) in English and at least one other language
preferred.
● One or more years’ experience in community outreach and engagement.
● Resident of the 02907 zip code (Providence’s West End, Elmwood, Reservoir Triangle, or
South Providence neighborhoods) is preferred.
● Excellent organizational skills to manage multiple priorities and tasks.
● High level of interpersonal skills to engage with residents and community partners.
● Demonstrated proficiency with Microsoft Office/computer skills to enter data, prepare
reports and correspondence.


KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities
required to satisfactorily perform essential duties. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
● Ability to prioritize workflow and handle multiple projects to meet deadlines with
minimal supervision.
● Must possess good verbal, written and telephone skills.
● Demonstrated ability to work both independently and as an effective team member.
● Ability to work effectively in collaboration with multiple staff and partners.
● Ability to build and sustain trust and rapport with community members based on
listening and respect.

● Able to lift packages of up to 30 pounds.
● Must be flexible to work between a variety of in person and virtual meetings/work.
To apply, please send your resume and a brief cover letter via e-mail to Jessica Thigpen at
jthigpen@westelmwood.org.

CHW Sustainability Strategies: Advancing Practice and Policy

Session 3

Please join the Office of the Assistant Secretary for Health (OASH), in the third of a four-part webinar series aimed at demonstrating how regions, states, tribal nations and territories are advancing the CHW workforce by moving towards sustainability.  This series will cover a range of topics from a national overview and history of CHWs to tools and resources that are being developed by and with Community Health Workers and allies from across the country.  

Session 3: CHW Sustainability Strategies: Advancing Practice and Policy will be held on Thursday, March 30th

 at 3:00 – 4:30pm EST.  This session will offer a window into how the appropriate infrastructure, developed for and with CHWs, has led to the development of policy strategies for sustaining the CHW workforce.  Presenters will share the approaches that they used to leverage the unique opportunities in their jurisdictions to overcome barriers and will provide practices that include examples of standardized training, certification programs, and reimbursement models that may be applicable and replicable to others. This multi-region webinar series is hosted by OASH Regions 1, 2, 4, 6 and 7.

Register here for Session 3:  https://www.zoomgov.com/webinar/register/WN_vMrH-zssTbW0zqba91HjaQ

For more information, please contact Marline Vignier at marline.vignier@hhs.gov .


See Recording of Session 1:

 Session 1, A National Overview and History of CHWs. Here is the recording link: https://www.zoomgov.com/rec/share/7GUs7HK3olBProKU_md3H320pl_ku9Q0kH0b4T-ZS_M9bB2kl2BbAg1LyEIE3hNL.kl36p3oXnBcT0j31     Passcode: w?&591R@


See Recording of Session 2:

2023 Multi-Region Webinar Series, The Community Health Worker (CHW) Workforce Getting to Sustainability, on February 23, 2023.

As promised, we have included the link to the recording of the second session, Early Implementation Strategies: Building the Infrastructure for the CHW Workforce. In addition, you will find the full biography and contact information for each presenter, as well as a copy of their slide deck. We encourage you to share this information with your networks and partners.

  Link to recording: (Copy and Paste Link Below)                             

https://www.zoomgov.com/rec/share/ciyEz1l9x-t48kBVkcSMG9WfZB6qpoohttRU-IkP9xpjUqERrGa3acv_EYSaOuLP.qG_Pvy12X5EjIRjR?startTime=1677182540000 [zoomgov.com]

   Passcode: @fTF63$C

World CHW Activate Call

January Monthly call, which will take place on January 25, 2023, from 10 am Eastern Time

Agenda:

  • We will spend some time during the Meet and Greet session welcoming new members to the CHW Advocacy Network.
  • The CHW engagement Lead will make a few announcements and provide Activate Tactic updates.
  • We will discuss Africa Frontline First (AFF-CF) and the roles of the Advisory Committee and High Council boards, as well as the CHW Representative Positions.
  • We will be empowered by Pauline-Director Nama Wellness’s presentation on CHW AIM in order to improve our advocacy tactics for the CHW Workforce.

Meeting Time

EAT- 6 PM-8 PM – Kenya, Uganda, Tanzania

CAT- 5 PM-7 PM- South Africa, Malawi, Rwanda

GMT- 15:00 | Liberia, Sierra Leone, Ghana

EST- 10:00 | New York

CST- 20:45 | Nepal

CST 9:00 | Guatemala

CET 16:00 | Geneva

7:00 | San Francisco

Please spend some time reading Meeting Notes before the meeting and you can ask clarifying questions through the chat.

Join Zoom Meeting:

https://us02web.zoom.us/j/81519501594?pwd=V1d1YkFZL0JwWXhkOHVDeFdJR005Zz09

(Includes the translation option) to join the call on the day)
Meeting ID: 815 1950 1594
Passcode: 696234

Find your local number: https://us02web.zoom.us/u/kbG3FOTJ0k

Program Manager for Bridging the Divide: Diversity, Equity and Inclusion (DEI) in Mental Healthcare

Mental Health Association of Rhode Island (mhari.org)
30hours/week $25/hour


About The Program: Bridging the Divide: Diversity, Equity and Inclusion in Mental Healthcare is a new program at MHARI. The program aims to reduce disparities in our mental healthcare system, eliminate stigma, and increase access to treatment in underserved communities. The program’s work centers around:

  • ● outreach activities in marginalized communities
  • ● community research projects
  • ● policy development and advocacy
  • ● A Diversity Pipeline which offers scholarships, internships and mentorships to BIPOC graduate students in Rhode Island College’s School of Social Work and Clinical MentalHealth Counseling Program to help increase representation in Rhode Island’s mentalhealthcare professions.


The program’s work is guided by MHARI’s community-based Diversity, Equity and Inclusion (DEI) Advisory Council, which meets monthly.


Program Manager Responsibilities:

  • ● Oversee all daily operations of the Bridging the Divide program
  • ● Design, develop and implement the Diversity Pipeline program for RIC graduate students. Oversee and steward the application and award processes for scholarships, internships and mentorships. Serve as the point of contact for this program.
  • ● Collaborate with Rhode Island College on efforts to address racial bias in the Association of Social Work Board (ASWB) licensing exam.
  • ● In collaboration with MHARI’s community-based DEI Advisory Council, develop, implement and lead community outreach projects, programs and events that support the following areas in the mental health realm: education, advocacy, community research, treatment, policy, equity, diversity, inclusion, prevention, and ending stigma.
  • ● Coordinate Mental Health First Aid trainings for community health workers
  • ● Work with MHARI’s Executive Director and relevant external stakeholders to address the lack of uniformity in the collection of demographic data from licensed behavioral health providers and consumers (via licensing requirements, intake forms, or insurance enrollment).
  • ● Promote and support the establishment of support groups and peer support specialists in minority communities.
  • ● Help MHARI become a leader on inclusive hiring and recruitment policies. Promote our policies as model templates that other behavioral health providers in Rhode Island might follow.
  • ● Oversee Bridging the Divide’s program evaluation efforts. In collaboration with staff and other stakeholders, design and implement evaluation tools and procedures. Collect, maintain, analyze and report pertinent data per funders’ contracts.
  • ● Attend and lead monthly DEI Advisory Council meetings. Attend meetings with staff and other stakeholders as needed.
  • ● In collaboration with MHARI co-workers, pursue policy and administrative solutions. This might include lobbying at the State House, meeting with Rhode Island’s leaders, and partnering with stakeholders at the state and community
  • levels.
  • ● Seek resource development opportunities and share them with the Executive Director and fundraising consultant. Participate in fundraising efforts, including events, grant writing, meetings with funders, and online campaigns.
  • ● Supervise DEI interns and volunteers, track their hours, and regularly meet with them.
  • ● Build and maintain relationships with community-based organizations, places of worship, schools, students, parents, mental health providers, relevant state departments, and other stakeholders. Represent MHARI to the public in a
  • positive light.
  • ● Maintain prompt communication with external stakeholders and MHARI coworkers. Serve as our community liaison by maintaining the ‘info@mhari.org’ inbox and responding to our office voicemail messages
  • ● Work with MHARI’s website developer and staff to maintain the program’s webpage
  • ● Write press releases, reports, correspondence, and other materials as needed
  • ● Other duties as assigned.


What you will bring to the role:

  • ● Rhode Island resident with knowledge of our state’s diverse communities
  • ● A strong understanding of the need for equity, diversity and inclusion in mentalhealth
  • ● Professional integrity – honesty, reliability, respect, open communication, strong work ethic
  • ● Must be self-directed and able to work independently and remotely
  • ● 3 to 5 years of leadership experience, especially but not limited to program management or project management
  • ● 3 to 5 years of experience leading educational projects or programs
  • ● 1 to 2 years experience with community research, evaluation, policy development, community organizing, and/or fundraising
  • ● Creativity and a vision for what this program can achieve and become
  • ● Confidence presenting to adults and youth/young adults in virtual or in-person settings.
  • ● Passion for community service
  • ● Strong organizational skills and the drive to take projects from concept to completion
  • ● Excellent problem-solving skills, resourcefulness, and resilience in the face of change and challenges
  • ● Exceptional communication skills (speaking, writing, and listening)
  • ● Experience using G-mail and Google Drive, SurveyMonkey, Zoom, and Microsoft Office applications including Excel and PowerPoint, social media

‘The DEI Program Manager Position will work a total of 30 hours per week at $25 per hour ($39,000/year). Health and dental insurance benefits and paid vacation are included. This is a two-year grant-funded position. Continuing the position beyond two years is subject to raising additional funds and is a priority for MHARI. This position reports to the Executive Director. MHARI is a permanently remote organization. Post pandemic, staff will continue to work from home but will be expected to physically attend community meetings as necessary. We offer a flexible work schedule and welcome those who have lived experience with mental illness.

To Apply

To apply, please send a cover letter, résumé and two writing samples to employment@mhari.org by June 3rd, end of day.
About MHARI: Founded in 1916, the Mental Health Association of Rhode Island’s mission is to promote and nourish mental health through policy development, advocacy and education. We listen to, speak for, and advance the interests and rights of people

Community Health Advocate

Family Service of RI
$500 Sign-on Bonus
Full-time 40 hours
Bilingual Spanish Required, including medical Spanish
CHW Certification or within six months

Summary:

CHA will complete individual needs assessments and care coordination for adults. CHA will also act as primary liaison and medical translator for the integrated behavioral health clinician in the health clinic. CHA will support the Nurse Care Manager in the site as well as conducting transitions of care assessments for high-risk patients. This position will require embedding full-time in a Providence Community Health Center (PCHC) site, that corresponds with the site’s operation and follow all required employment standards to work. The CHA will conduct Social Determinants of Health screenings as well as other clinic screenings as needed. Responsible for engaging clients; implementing screening tools; identify areas of need; develop action plans; ensure referrals are made to appropriately matched service to remove barriers to medical care. Service provision will be at PCHC and other community settings if needed.

Qualifications:

  • Bachelor’s degree preferred.
  • Spanish bilingual required; must pass online course on medical Spanish.
  • Prior experience in primary care and behavioral health and/or crisis intervention preferred.
  • Community Health Worker Certification preferred.
  • Ability to meet all requirements to be certified as a Community Health Worker within the first 6 months of employment.
  • Ability to provide services in primary health care sites and community locations.
  • Ability to train colleagues to provide interventions and support to Primary Care sites with a focus on Population Health and Wellness preferred.
  • Ability to work independently and as an interdependent team member.
  • Ability to have a flexible schedule.
  • Ability to engage various levels of medical providers in a consultative manner preferred.
  • Valid driver’s license and reliable transportation.

Physical Requirements: This position requires agency and community visits, employees in this position must have the ability to:

  • Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
  • Obtain all necessary immunizations since the position requires working in healthcare settings.
  • Obtain CPR Certification.
  • Follow professional dress codes of both FSRI and primary health care sites.
  • Ability to lift up to 20lbs.
  • Ability to use Personal Protective Equipment as needed.
  • Ability to communicate effectively.

Receive a Sign-on Bonus in the amount of $500.00 within 6 months of employment!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our team today!

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

How to Apply

Apply using the link below:

www.familyserviceri.org/careers and search for Community Health Advocate or direct link here:

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=74830&clientkey=F1A37F91D7AC06410785D83069B577A1

Spring CHW Core Trainings!

CHWARI is offering TWO FREE Core Competency Community Health Worker Trainings in the coming weeks.  One is a Standard Pace and takes place over 13 weeks, meeting once a week over zoom.  One is an Accelerated Pace and takes place over 7 weeks, meeting twice a week over zoom.  Both contain the modules and hours necessary to apply for your Community Health Worker Certification with the RICB.  

Please apply for the Standard CHW Core Training if your schedule accommodates only one evening of live class a week and one set of assignments. This option will likely appeal to those who are employed full time and perhaps have significant other familial responsibilities or other extra-work activities. CHW Core Competency Training – Standard Pace runs April 20th – July 13, Wednesdays, 6-8pm  

Please apply for the Accelerated CHW Core Training if your schedule can fairly easily accommodate two evenings of live zoom classes a week, with two corresponding sets of assignments. This option will likely appeal to people who are unemployed, part time employed, or full time employed but with few other time commitments and who wish to get certified as soon as possible. CHW Core Competency Training – Accelerated Pace runs May 9 – June 23, Mondays & Thursdays 6-8pm

Possible reasons to choose the Accelerated option:

-you work better and enjoy making connections among content areas when your learning is concentrated 
-your employer has an upcoming deadline for you to obtain your CHW certification. 
-you want to be certified as a CHW as soon as possible so you can apply for Medicaid reimbursement for your work when the federal government approves that for our state.
-for summer planning, you’d like to be done by late June rather than mid July

Project Coordinator Community Health Worker

Progreso Latino
Full-time
BA or higher
Spanish Fluency Required

Position Summary:

The Community Health Worker is a central position in a grant funded program designed to connect community members to social services and wellness education programming. This position will be critical in educating youth and families about the need for vaccination. The position will also assist the program with setting up pop-up clinics. The candidate would also assist in the collection of data and the tracking of program outcomes.

Scope of work includes:

  • Work closely with the Community Wellness Coordinator(s) and Wellness team at Progreso Latino and program partners.
  • Seek out innovations in health care that will promote public health and advance the aims of the project
  • Attend community and partner events as needed and recruit participants / patients for the program.
  • Outreach to community members and organizations.
  • Facilitate culturally-tailored education and training for community members.
  • Work with HCP (health care providers) to identify patients with chronic health care needs and social determinants of health (SDOH).
  • Refer and funnel patients to Progreso Latino and its programs.
  • Assist with tracking program outcomes and participant/patient progress.
  • Assist in the evaluation and dissemination of important findings and program results.

This description is not all inclusive. There is an expectation to attend collaborative and other meetings and professional development and to respect HIPPA and meet industry standards.

Qualifications:

  • BA or higher
  • Spanish language fluency
  • 2 or more years of experience in the field of social work or relevant sector
  • Strong personal relationship building skills and ability to work independently.

How to Apply:

Please send your Cover Letter & Resume to jobs@progresolatino.org with the name of the position included in the Subject Line.

Patient Navigator / Community Health Worker

Rhode Island Free Clinic
Providence
Competitive Salary & Benefits Including Health & Dental Insurance
Start Date: June
Full Time, Permanent
Bilingual English Spanish

POSITION SUMMARY

Patient Navigator/Community Health Worker (40 hours): The full-time Bilingual Patient Navigator/Community health Worker will work as a strategic partner with Clinic staff and volunteers to further our model of high-quality, community-based healthcare services for uninsured adults. Reporting to the Clinic Practice Manager, they will work with RI Department of Health Programs including Wise Women Program and Women’s Cancer & Colorectal Screening Programs, as well as other Clinic interventions and programs, community resources, and Electronic Medical Records. 

RESPONSIBILITIES

Clinical Duties:
• Serve as program liaison between the Clinic and RI Department of Health.
• Identify and enroll Patients in the Wisewoman Program and Women’s Canner Screening Program, and additional programs including smoking cessation and others. 
• Assist patients to overcome barriers and support adherence to program activities.
• Provide exceptional navigation to connect patients with resources, and remove barriers to health care in general.
• Support medical providers by providing tools and resources to help patients, including regular monitoring of health indicators including blood pressure at home.
• Take patient vital signs, height and weight; record information in Electronic Medical Record and prepare patients for examinations.
• Perform EKGs and waived testing (Glucometer, Urine Dips).
• Coordinate access to community-based activity such as YMCA memberships.
• Perform tracking, follow up, and data collection/maintenance to monitor client progress, and support grant reporting.

Administrative duties:
• Work with clinic nurse and staff to ensure efficient patient flow during clinic sessions.
• Greet patients, volunteers and Clinic guests.
• Maintain timely and accurate records and documentation of specific deliverables for care.
• Outreach to patients in a timely manner aligned with Clinic priorities & program guidelines.
• Provide assistance to develop and generate reports from Electronic Medical Record.
• Assist staff with data collection for grants and reporting.

Other Duties:
• Bilingual staff will work with Clinic & Wellness Nurses and other providers to provide interpreter services as necessary.
• Facilitates referrals to outside sources, tracks referrals & informs patient of upcoming appointments by phone & by mail.
• Other duties as assigned.

QUALIFICATIONS:

• Bilingual in Spanish and English required.
• Bachelor’s Degree or equivalent experience
• Critical thinking skills, initiative, reliability, follow-through, flexibility, and responsibility are required.
• Excellent interpersonal and organizational skills.
• Related work experience preferred.
• Knowledge of HIPAA and OSHA requirements.
• Knowledge of medical terminology.
• Commitment to the Clinic’s mission and volunteer model of Medical Home care.

Physical Requirements
• Must be able to lift 30 lbs.
• Must be able to stoop, bend and turn without difficulty.
• Meet with patients in the community; at their home or other community setting.
• Ability to work evenings and weekends as required.

ORGANIZATION DESCRIPTION

Rhode Island Free Clinic (www.rifreeclinic.org) provides free comprehensive primary health care to uninsured, working poor, and low-income adults; and, serves as an educational site for trainees in health care fields. Care is provided through a dynamic statewide network of volunteer medical professionals working with academic, medical, and community partners, leveraging robust health care resources with a vitality that is unmatched in Rhode Island and remarkable in the nation. In 2020, the Clinic mobilized nearly 600 volunteers and community partners to provide over 13,000 patient visits to underserved adults, and over 5,700 hours of training for students in health care fields.   

How to Apply

——————————————-
TO APPLY:  Please email RESUME and COVER LETTER to: info@rifreeclinic.org.
No calls please.