Coastal Medical (Lifespan)
Providence, RI
Full-time
CHW or Peer Recovery Certification Required or within one year
See their listing (with better formatting) here!
Summary:
Provides navigational and community-based assistance to members of the community and serves as a liaison between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
Responsibilities:
- � Provides peer outreach and navigational services to members of the community who may not be cared for by traditional medical institutions
- � Collaborates with multiple community-based providers to establish connections with resources to maximize patient health outcomes
- � Maintains extensive knowledge of community-based organizations external resource availability and eligibility guidelines
- � Conducts assessments with patients in the community with a focus on triage and support on identified with social determinates of health (SDOH) or substance use disorder (SUD) needs to coordinate and track referrals to community-based organizations (CBO)
- � Operates in a supportive role within an interdisciplinary health care team utilizing an integrated care model
- � Coordinates transportation eligibility scheduling and other logistics for appropriate Medicaid patients
- � Participates in interdisciplinary care conferences to assist in developing individualized plans of care
- � Builds trust with patients and community members to provide support empowerment and education services
- � Educates clients with chronic illness about evidence-based standards of care and self-management of their chronic illness
- � Educates patients about the health care system appropriate sites of care and self-navigation all in an effort to help the patient build skills to become self-sufficient and manage their health independently
- � Documents work with patients through appropriate record keeping; assists with gathering data relevant to program evaluation as appropriate
- � Participates in team meetings and RIDOH Project Meetings
- � Serves as liaison between the professional staff and the community including developing relationships with various stakeholders in the community
- � Attends ongoing training for community health workers
- � Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy
- � Adheres to Coastal Medical guidelines and policies for protecting patients’ demographic clinical and financial information
- � Performs other job-related duties as assigned
Other information:
Education and Experience:
- � High school diploma or equivalent
- � Two (2) years of experience providing information education intervention and/or referral services to culturally diverse populations
- � Additional training in the medical field with a social service background or demonstrated possession of the competencies necessary to perform the work
- � Community Health Worker or Peer Recovery Specialist certification in Rhode Island
- o Certification may be obtained within one year of employment
- � Any combination of education and experience that is substantially equivalent is also acceptable
Knowledge Skills and Ability:
- � Proficiency in the use of an EMR and knowledge of medical terminology
- � Ability to handle high volume and diverse assignments
- � Capacity to multi-task think critically and problem solve
- � Clear assessment creativity judgment and decision-making skills
- � Ability to take initiative organize prioritize and follow through with work assignments assuring fulfillment of plans and goals
- � Excellent interpersonal skills and ability to work with and through others to achieve results
- � Excellent written and verbal communication skills
- � Must handle the most sensitive and confidential matters with the utmost discretion
- � Proficient with technology and use of Microsoft Word Excel Outlook and Web-based applications
Physical Requirements
- � Prolonged periods of sitting at a desk or standing while using a computer
- � Work and move among all departments of Coastal Medical group
- � Excellent hand/eye coordination and manual dexterity to operate a personal computer or laptop as well as standard office machines and equipment as it pertains to one�s position
- � Lift up to 15 pounds
- � State-wide travel and operation of personal motor vehicle
- o Must have a valid driver�s license clear driving record and proof of auto insurance
Visual Acuity Hearing and Speaking
- � Capability to transfer information from original source to paper computer telephone and in person
How to Apply
Apply on Lifespan’s website, here: https://jobs.lifespan.org/search/jobdetails/community-health-worker/d2664800-d21a-4b4e-a1dc-27efe95c7da3