Community Health Worker

Coastal Medical (Lifespan)
Providence, RI
CHW or Peer Recovery Certification Required or within one year

See their listing (with better formatting) here!


Provides navigational and community-based assistance to members of the community and serves as a liaison between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.


  • � Provides peer outreach and navigational services to members of the community who may not be cared for by traditional medical institutions
  • � Collaborates with multiple community-based providers to establish connections with resources to maximize patient health outcomes
  • � Maintains extensive knowledge of community-based organizations external resource availability and eligibility guidelines
  • � Conducts assessments with patients in the community with a focus on triage and support on identified with social determinates of health (SDOH) or substance use disorder (SUD) needs to coordinate and track referrals to community-based organizations (CBO)
  • � Operates in a supportive role within an interdisciplinary health care team utilizing an integrated care model
  • � Coordinates transportation eligibility scheduling and other logistics for appropriate Medicaid patients
  • � Participates in interdisciplinary care conferences to assist in developing individualized plans of care
  • � Builds trust with patients and community members to provide support empowerment and education services
  • � Educates clients with chronic illness about evidence-based standards of care and self-management of their chronic illness
  • � Educates patients about the health care system appropriate sites of care and self-navigation all in an effort to help the patient build skills to become self-sufficient and manage their health independently
  • � Documents work with patients through appropriate record keeping; assists with gathering data relevant to program evaluation as appropriate
  • � Participates in team meetings and RIDOH Project Meetings
  • � Serves as liaison between the professional staff and the community including developing relationships with various stakeholders in the community
  • � Attends ongoing training for community health workers
  • � Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy
  • � Adheres to Coastal Medical guidelines and policies for protecting patients’ demographic clinical and financial information
  • � Performs other job-related duties as assigned

Other information:

Education and Experience:

  • � High school diploma or equivalent
  • � Two (2) years of experience providing information education intervention and/or referral services to culturally diverse populations
  • � Additional training in the medical field with a social service background or demonstrated possession of the competencies necessary to perform the work
  • � Community Health Worker or Peer Recovery Specialist certification in Rhode Island
  • o Certification may be obtained within one year of employment
  • � Any combination of education and experience that is substantially equivalent is also acceptable

Knowledge Skills and Ability:

  • � Proficiency in the use of an EMR and knowledge of medical terminology
  • � Ability to handle high volume and diverse assignments
  • � Capacity to multi-task think critically and problem solve
  • � Clear assessment creativity judgment and decision-making skills
  • � Ability to take initiative organize prioritize and follow through with work assignments assuring fulfillment of plans and goals
  • � Excellent interpersonal skills and ability to work with and through others to achieve results
  • � Excellent written and verbal communication skills
  • � Must handle the most sensitive and confidential matters with the utmost discretion
  • � Proficient with technology and use of Microsoft Word Excel Outlook and Web-based applications

Physical Requirements

  • � Prolonged periods of sitting at a desk or standing while using a computer
  • � Work and move among all departments of Coastal Medical group
  • � Excellent hand/eye coordination and manual dexterity to operate a personal computer or laptop as well as standard office machines and equipment as it pertains to one�s position
  • � Lift up to 15 pounds
  • � State-wide travel and operation of personal motor vehicle
  • o Must have a valid driver�s license clear driving record and proof of auto insurance

Visual Acuity Hearing and Speaking

  • � Capability to transfer information from original source to paper computer telephone and in person

How to Apply

Apply on Lifespan’s website, here: