Sarah Lawrence

West Elmwood Housing Development Corporation
1+ years Community Building/Engagement experience Required
Certification not required but must complete paid training
Full-time, $25/hour
Bilingual Spanish Required
$1500 Sign on Bonus!
Apprenticeship Eligible

ABOUT US:

West Elmwood Housing Development Corporation (WEHDC) serves as the backbone agency of the 02907 Health Equity Zone (HEZ). The 02907 HEZ is an innovative, place-based approach that brings people and organizations together to build healthier, resilient communities. The 02907 HEZ initiative is grounded in research that shows that up to 80% of health outcomes are determined by factors outside clinical settings, such as access to affordable, healthy foods, high-quality education, employment opportunities, and safe neighborhoods.

POSITION SUMMARY:

WEHDC is seeking to a CHW who will actively participate in implementing the 02907 HEZ Rhode to Equity (R2E) Initiative to significantly reduce the number of asthma related pediatric and adult emergency department visits and inpatient hospitalizations attributable to community and environmental based triggers. The CHW will work with the 02907 HEZ staff and partner organizations to actively engage people experiencing asthma in the initiative to ensure their voices and perspectives are incorporated during planning and implementation. The CHW will work on a range of issues to improve clinical outcomes, to address issues in the community that can cause asthma attacks, and to advocate for more effective systems and improved community conditions.

The CHW’s will also support COVID-19 testing, contact tracing, vaccination and supportive service delivery. The CHW’s will help assess community needs and assist with distributing goods and services for COVID-19 mitigation, resilience and recovery; compliance with prevention guidelines for community members and businesses, and distribution of PPE.

This is a full-time (35 hours per week) position. Work will take place during normal business hours from Monday through Friday 9:00am-4:30pm with occasional evenings and/or weekend required during special projects or events. Sign on Bonus of $1,500. WEHDC and its partners will work with the CHW’s during the first year of employment to help them become Certified Asthma Educators.

REPORTING STRUCTURE: The CHW will report directly to the 02907 HEZ Program Manager.

ESSENTIAL JOB FUNCTIONS:

• Work with R2E Lead CHW to report client updates, outcomes and program overview needs
• Willing to be cross trained to function in all aspects of the CHW role with a focus on:
• Environmental health in clients’ homes and healthy housing
• Supporting medication access, proper medication management as directed by the clinical team, and helping clients to adhere to their asthma action/treatment plan
• Behavior change
• Clinical and community-based resource availability
• Health literacy both at the individual and institutional levels
• Knowledge of asthma & other respiratory conditions
• Patient and systems level advocacy
• Participate in collaborative case conference team meetings with R2E partner entities and work with clinical teams to help develop and deliver individualized plans to meet the essential needs of adults and children with asthma.
• Determine assets and needs of highest and medium/rising risk groups impacted by asthma and collect baseline data to inform responses to improve asthma treatment and prevention.

● Work as part of a team to conduct comprehensive healthy housing assessments and support families to address and manage asthma triggers in their homes.

● Collaborate with and connect clients to a wide variety of community service providers and resources, including transportation, legal services, code enforcement, smoking cessation, home repair, etc.

● Assist with COVID-19 response as necessary during the pandemic to manage outbreaks and spread of COVID-19, including:

• Becoming trained to understand, disseminate and reinforce relevant COVID-19 facts and information.
• Conducting outreach and engaging clients to understand and address their needs and to support resilience, recovery and health.
• Supporting vaccination uptake and testing initiatives.
• Providing quarantine and isolation supports to individuals and families.
• Providing COVID-19 related education in the community.
• Working with WEHDC and Department of Health Staff to develop effective messaging and outreach strategies.
• Conduct health assessments and screenings for Asthma participants in the program
• Provide education and support to individuals regarding healthy lifestyle choices and Asthma prevention
• Collaborate with healthcare professionals to develop care plans for individuals with chronic conditions
• Actively participate on the 02907 HEZ Community Action team (HEZCAT) and Rhode to Equity collaborative.

● Help conduct surveys, focus groups and one-to-one interviews with residents to learn from their experiences and to incorporate their perspectives to best respond to the COVID-19 pandemic and to support adults and children living with asthma.

● Establish relationships with trusted community leaders to identify and document cultural and structural barriers that interfere with effective treatment and case reduction.

● Document in partner organization Electronic Health Records and use the Unite Us electronic referral platform in to make and monitor the status of referrals to resources in the community.

● Maintain accurate and accessible records, files and statistics as required internally and externally

● Work with partner organization staff to advocate for systems and policy changes that will result in decreased asthma prevalence in the 02907 HEZ. (i.e., air pollution, land use and zoning, etc.)

● Perform additional responsibilities consistent with initiative needs and other duties as assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Must have active CHW certification, required.

● One or more years’ experience in community outreach and engagement.

● Excellent communication skills, including fluency (speaking, reading, and writing) in English and at least one other language commonly spoken among 02907 residents is required.

● Ability to build rapport and establish trust with individuals from diverse backgrounds

● Excellent organizational skills to manage multiple priorities and tasks.

● Valid driver’s license and reliable transportation are required.

● Demonstrated ability to work both independently and as an effective team member.

● Ability to build and sustain trust and rapport with community members based on listening and respect.

● Demonstrated proficiency with Microsoft Office/computer skills to enter data, prepare reports and correspondence.

● Able to lift packages of up to 30 pounds.

● Must be flexible to work between a variety of in person and virtual meetings/work.

West Elmwood Housing Development Corporation is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. WEHDC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in Rhode Island.

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 35 per week

West Elmwood Housing Development Corporation
1+ years Community Building/Engagement experience Required
CCHW Required
$28/hr

POSITION SUMMARY: WEHDC is seeking to a Lead CHW will actively implement the 02907 HEZ Rhode to Equity (R2E) Initiative working to significantly reduce the number of asthma related pediatric and adult emergency department visits and inpatient hospitalizations attributable to community and environmental based triggers. The CHW will work on a range of issues to improve clinical outcomes, to address issues in the community that can cause asthma attacks, and to advocate for more effective systems and improved community conditions. The Lead CHW should have the lived experience of caregiver for an adult or child with Asthma. We use lived experience to mean knowledge based on someone’s perspective, personal identities, and history, beyond their personal or educational experience.

This is a full-time (35 hours per week) position. Work will take place during normal business hours from Monday through Friday 9:00am-4:30pm with occasional evenings and/or weekend required during special projects or events. Sign on Bonus of $1,500. WEHDC and its partners will work with the CHW’s during the first year of employment to help them become Certified Asthma Educators.

REPORTING STRUCTURE: The CHW will report directly to the 02907 HEZ Program Manager.

ESSENTIAL JOB FUNCTIONS:

• Work with R2E CHW to report client updates, outcomes and program overview needs
• Willing to be cross trained to function in all aspects of R2E initiative
• Facilitate and lead collaborative case conference team meetings with R2E partner entities and work with clinical teams to help develop and deliver individualized plans to meet the essential needs of adults and children with asthma.
• Facilitate and lead Housing Working group meetings with R2E partner entities and work to help develop and deliver individualized plans to meet the essential needs of adults and children with asthma.
• Determine assets and needs of highest and medium/rising risk groups impacted by asthma and collect baseline data to inform responses to improve asthma treatment and prevention.
• Work as part of a team to conduct comprehensive healthy housing assessments and support families to address and manage asthma triggers in their homes.
• Collaborate with and connect clients to a wide variety of community service providers and resources, including transportation, legal services, code enforcement, smoking cessation, home repair, etc.
• Conduct health assessments and screenings for Asthma participants in the program
• Provide education and support to individuals regarding healthy lifestyle choices and Asthma prevention
• Collaborate with healthcare professionals to develop care plans for individuals with chronic conditions
• Maintain accurate and accessible records, files and statistics as required internally and externally
• Work with partner organization staff to advocate for systems and policy changes that will result in decreased asthma prevalence in the 02907 HEZ. (i.e., air pollution, land use and zoning, etc.)
• Perform additional responsibilities consistent with initiative needs and other duties as assigned.

QUALIFICATIONS: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Community Health Worker certification is required.
• Lived Experience of Caregiver for an adult or child with Asthma required
• One or more years’ experience in community outreach and engagement.
• Excellent communication skills, including fluency (speaking, reading, and writing) in English and at least one other language commonly spoken among 02907 residents is required.
• Ability to build rapport and establish trust with individuals from diverse backgrounds
• Excellent organizational skills to manage multiple priorities and tasks.
• Valid driver’s license and reliable transportation are required.
• Demonstrated ability to work both independently and as an effective team member.
• Demonstrated proficiency with Microsoft Office/computer skills to enter data, prepare reports and correspondence.
• Able to lift packages of up to 30 pounds.
• Must be flexible to work between a variety of in person and virtual meetings/work.

West Elmwood Housing Development Corporation is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. WEHDC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in Rhode Island.

Job Type: Full-time

Pay: $28.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Signing bonus

Experience:

• Community engagement: 1 year (Required)
• Certified Community Health Workr: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver’s License (Required)
• Community Health Worker (Required)

Work Location: In person

Rhode Island Hospital
Full-time
Two years experience
Certified or within one year

The Medical Respite Community Health Worker (CHW) focuses on addressing patients’ Social Determinants of Health and provides them with individualized support around their longitudinal healthcare and social needs. The Medical Respite CHW will assess and coordinate care for patients throughout their admission to the Medical Respite Program. They will coordinate a warm handoff to community or internal providers at time of discharge for follow up needs. 

Responsibilities:

Works collaboratively with patients and various members of interdisciplinary teams both in the hospital and community. Patient population may include those with but not be limited to the following concerns: medical complexities homelessness substance use mental health uninsured or underinsured and other psychosocial needs.

Completes initial assessments with patients and providers to identify specific areas of focus patient strengths and barriers to care.

Provides patients with education about their care plans and personal needs working to build self-efficacy.

Works collaboratively with external stakeholders (such as community partners and payors) as needed to ensure that patients are provided with the appropriate support needed to engage with resources and improve their overall health and well-being.

Escalates any patient or program concerns to the Program Coordinator and/or designee.

Documents care coordination and progress notes in the Electronic Medical Record.

Participates in Weekly check-ins with our Medical Respite Program community partners.

Performs other job-related duties as assigned. 

Other information:

BASIC KNOWLEDGE:

Knowledge of health care and health care delivery systems. Analytical skills necessary to evaluate patients’ concrete needs and to formulate and implement a treatment plan.

Interpersonal skills to effectively interact with patients families medical staff and outside agencies in providing services.

The applicant should have completed the Community Health Worker Certification upon hire or pursue this within one year of hire.

EXPERIENCE:

Two (2) years of experience providing information education intervention and/or referral services to culturally diverse or medically complex patient populations.

Two to three years professional experience working in health care setting or human service agency preferred.

Must exhibit strong interpersonal skills as well as a collaborative approach and style of communication in order to interact successfully on a daily basis with a wide and diverse population of health care providers community agencies patients and their families.

Experience with motivational interviewing advising/counseling clients and/or participating in health promotion and health education activities.

Experience working with health care systems substance use treatment programs and/or community-based organizations.

Must demonstrate knowledge and skill necessary to provide care to patients throughout the life span with consideration of aging processes human development stages and cultural patterns in each step of the care process.

A basic proficiency in the use of Microsoft office software programs including email Outlook calendar and basic keyboard skills are also required.

Bilingual English/Spanish preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

General hospital environment with occasional stressful conditions associated with patient care.

Community and home visits required.

Must be able to make hospital rounds through various patient care areas either by walking or through some other mobile means.

Must be able to lift and or carry up to 10 lbs. to transport items from one patient care unit to the next.

If performing an assignment that requires driving must have a good driving record meet and maintain the appropriate and valid driver’s license in order to operate motor vehicles as required by the Federal Motor Carrier Safety Regulations in accordance with the Lifespan Fleet Risk Control Policy.

House of Hope/CDC
Full-time, $23-$27/hr
Bilingual & Lived Experience Preferred

ECHO Village is an innovative solution to unsheltered homelessness in Rhode Island, designed as a safer more
dignified alternative to congregate shelters. ECHO Village will allow adults experiencing homelessness to reside in
individual sleeping enclosures with robust wrap-around services as they transition into permanent housing. The
unique nature of this program, coupled with the service delivery model and expertise of House of Hope CDC, will
make this an ideal shelter program for those who have struggled to find safety, security, and positive outcomes in
traditional shelter models.

GENERAL STATEMENT OF DUTIES

The ECHO Village Case Manager provides case management and housing support services to guests at ECHO Village. Case
Managers will work with individuals facing significant barriers to obtaining and maintaining stable housing, and provide case
management supports including but not limited to resolution of issues that have led to homelessness, work toward decreasing
barriers, life skills coaching, and skill building, employment search and/or applying for benefits, and coordination of care with
other service providers necessary for obtaining and maintaining stable housing. As a Housing First agency, all services are
person-centered and person-directed, using a harm reduction, trauma-informed framework to address client needs. As this is
a program requiring around-the-clock support, schedules may include nontraditional work hours and days, including early
morning, evening, and weekend hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Engage in relationship building/rapport building with constituents.
• Conduct comprehensive assessments of constituents to determine housing needs, housing search capabilities, and
potential barriers to maintaining housing, with the goal of creating an individualized person-centered case plan of short-
and long-term goals utilizing harm reduction, trauma-informed and strength-based approaches.
• Perform comprehensive client assessments to collect appropriate functional, environmental, psycho-social, financial,
employment, housing, educational, and health information.
• Provides emotional support, assistance with problem-solving, facilitates referrals to community resources, general
advocacy, and crisis intervention activities for constituents.
• Provide Triage and Intensive Case Management services to longer-term village guests. Develop housing-based case plans
for village guests; complete and submit housing applications as required.
• Complete appropriate documentation of services provided for the client in file and through the Rhode Island Homeless
Management Information System (HMIS).
• Accompany constituents to appointments for support as needed.
• Obtain all necessary releases and consent forms from constituents.
• Establish and maintain confidential resident case files and complete progress notes for each constituent by adhering to
documentation standards and any other clinical correspondence as required.
• Develop and manage knowledge of community resources, including medical, psychological, educational, social services,
legal, and housing, and how to apply and use them effectively.
• Establish working relationships with representatives in other agencies to support individuals in attaining services such as
addiction, mental health, medical care, financial resources, medical benefits, etc. In addition, effectively communicate and
articulate our constituents’ needs to others orally and through written correspondence.

• Ability to recognize emergency and crisis situations and take action and seek intervention when needed.
• Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
• Be considerate of each resident’s privacy and confidentiality and respect the racial, religious, cultural, and linguistic
background of each resident, and help to promote the continuance of their cultural identity as much as possible.
• Be a liaison to families, representatives of social services, and other agencies for constituents.
• Participate in scheduled supervision, team meetings, and actively seek guidance as needed.
• Attend all Housing First Model training modules and core competency training modules.
• Attend, prepare, and actively participate in all HOH departmental required trainings and or staff meetings within the
building or other training facility.
• Follow all policies and procedures of the House of Hope CDC.

REQUIRED QUALIFICATIONS

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and vulnerable populations in
diverse environments.
• Demonstrated suitability to work with disadvantaged and challenging individuals and families in a diverse environment.
• Knowledge of community resources such as physical and mental health services, accessing benefits and employment,
addiction, and housing supports.
• Sound judgement and problem-solving skills, including assessing risk factors and recognizing emergency and crisis
situations.
• Knowledge of interviewing, assessment, and counseling principles and techniques, and the ability to plan, develop and
i. mplement case and treatment plans.
• Demonstrated ability to work independently and as a team.
• Excellent communication skills both verbally and in writing.
• Demonstrated ability to understand and maintain constituent/worker boundaries.
• Ability to maintain a high degree of confidentiality.
• Establishing and maintaining effective working relationships with constituents, community providers, superiors, co-
workers, and associates.
• Ability to structure and manage time, develop work priorities independently, and meet program expectations regarding
documentation standards.
• Present a neat and professional appearance, display identification as required by the position, and abide by all House of
Hope policies and procedures.
• Bilingual applicants are strongly encouraged to apply.
• Applicants with lived experience are strongly encouraged to apply.

The above is intended to describe the general content and requirements of the job for House of Hope and may vary at times
according to department objectives and needs for the performance of the job. It should not be construed as an exhaustive
statement of duties, responsibilities, or requirements.

The House of Hope CDC is a nonprofit organization serving Rhode Island since 1989. At House of Hope CDC, we affirm safe,
stable housing as a basic human right. We address the trauma of homelessness by empowering constituents, delivering high
impact innovative services, diversifying housing options, and advocating for policies to counter structural inequalities.

Interested parties, please submit your resume by Feb. 2nd via email to
info@thehouseofhopecdc.org and note the position you are applying for in the subject line.

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process

House of Hope/CDC
Full-time
Significant Experience Required
$30-40/hr

ECHO Village is an innovative solution to unsheltered homelessness in Rhode Island, designed as a safer more
dignified alternative to congregate shelters. ECHO Village will allow adults experiencing homelessness to reside in
individual sleeping enclosures with robust wrap-around services as they transition into permanent housing. The
unique nature of this program, coupled with the service delivery model and expertise of House of Hope CDC, will
make this an ideal shelter program for those who have struggled to find safety, security, and positive outcomes in
traditional shelter models.

GENERAL STATEMENT OF DUTIES

The ECHO Village Program Manager is responsible for the overall operation of the ECHO Village. Primary
responsibilities will include providing leadership, operational support, and oversight to a team of staff members
while ensuring the safety and well-being of ECHO Village guests, staff, grounds, and property. Additional duties will
include maintaining internal and external relationships related to the coordination of care and effective service
delivery at ECHO Village. Due to the complexity of this position, it is not a 9-5 position and requires flexibility with
regard to work schedule and availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the daily operations and management of ECHO Village.
• Maintain effective coordination between case management, shelter staff, vendors, contractors, and property
maintenance staff.
• Coordinate and manage the day-to-day work of a small team of case managers and shelter staff to ensure
effective, efficient, and streamlined service delivery while assisting in providing clinical support and supervision.
• Provide ongoing scheduling, supervision, and training of case management and shelter staff. These
responsibilities include managing weekly scheduling and coverage, regular one-on-one supervision, team
meetings, and responding to issues as they arise.
• Serve as a liaison between ECHO Village, neighbors, city, elected officials, and the Rhode Island Department of
Housing vendors, contractors, community partners, and the Rhode Island Coordinated Entry System.
• Ensure compliance with ECHO Village policies and procedures, assist with long-term conflict resolution, and
determine consequences for rule violations.
• Screen referrals for ECHO Village placements in accordance with established policies and procedures and make
unit assignments to balance the needs of the individual within the larger community.
• Conduct weekly Village meetings with shelter guests.
• Assist with developing and implementing an on-call process to handle issues that may require urgent attention
by the Program Manager or other designated member of the leadership team during off hours.
• Assist with developing and implementing an emergency/crisis response protocol for managing situations
requiring an urgent response.
• Embrace and uphold House of Hope CDC’s mission, culture, and values while ensuring that ECHO Village’s
operations reflect these.

• Follow all policies and procedures of House of Hope CDC and ensure that all staff are operating within policies
and procedures at all times.
• Evaluate the quality and effectiveness of the program operations and its procedures.
• Ensure compliance with Rhode Island Homeless Management Information System (HMIS) data collection, data
quality, and standards at ECHO Village while assisting with outcomes reporting and program monitoring
• Maintain an up-to-date catalog of relevant and available resources such as medical, psychological, educational,
social services, legal, housing, community partners, and others, along with direction on how to apply and use
them effectively.
• Attend, prepare, and actively participate in all House of Hope CDC trainings and staff meetings.
• Ensure constituent satisfaction, which includes the receipt, investigation, and secure recording of all initial
grievances, taking appropriate action(s) if needed, and facilitating all aspects of constituent input meetings.

REQUIRED QUALIFICATIONS

• Direct, relevant experience managing staffing and operations of a similarly sized program; previous experience
demonstrating successful performance of all Essential Duties and Responsibilities listed above.
• Demonstrated knowledge/familiarity with related resources such as shelter, housing, mental and physical
health services, access to benefits, and recovery support.
• Experience and comfort working with people who represent marginalized communities, including LGBTQQ
people, immigrants, people who have been incarcerated, people who use substances, people who do sex work,
etc.
• Current or previous direct experience navigating the complex psychosocial stressors of homelessness and
experience in the fields of mental health and substance use.Shown skill in working well both independently and
as part of a team, with effective spoken and written communication.
• Demonstrated physical and mental capability to handle job duties.
• Proven ability to guide ECHO Village staff work and understand and uphold clear boundaries.
• Ability to maintain confidentiality.
• Ability to establish and maintain effective working relationships with clients, community providers, superiors,
co-workers, and associates.
• An ability to organize, prioritize, and accurately perform tasks with specific attention to detail.
• The ability to recognize emergency and crisis situations, take action, and seek interventions when needed.
• Dependable with excellent organization, interpersonal communication, and time-management skills.
• Present a neat and professional appearance anddisplay company identification as required.
• Possess basic computer skills, including Word, Excel, Internet, and e-mail; HMIS experience preferred.
• Maintain a valid driver’s license and have access to own transportation.
• Applicants with lived experience are strongly encouraged to apply.

The above is intended to describe the general content and requirements of the job for House of Hope and may vary
at times according to department objectives and needs for the performance of the job. It is not to be construed as
an exhaustive statement of duties, responsibilities, or requirements.
House of Hope CDC promotes equal opportunity in all aspects of employment. We are committed to diversity and
inclusion in the selection process.
The House of Hope CDC is a nonprofit organization serving Rhode Island since 1989. At House of Hope CDC, we
affirm safe, stable housing as a basic human right. We address the trauma of homelessness by empowering
constituents, delivering high impact innovative services, diversifying housing options, and advocating for policies to
counter structural inequalities.

How to Apply

Interested parties, please submit your resume by Feb. 2nd via email to info@thehouseofhopecdc.org and note the position you are applying for in the subject line.

Please note due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

House of Hope CDC promotes equal opportunity in all aspects of employment.
We are committed to diversity and inclusion in the selection process