Sarah Lawrence

Gateway Healthcare
Charlestown, RI
Full-time
2 years sobriety

Summary:

The Peer Recovery Specialist provides peer support and care coordination services to adults who have behavioral health needs (mental and substance use disorders. They are a member of a multi-disciplinary team designed to provide outreach engagement and system support. The function of the Peer Recovery Specialist is to serve as a role model mentor advocate and motivator to clients sharing their personal experiences to help motivate to seek treatment prevent relapse and promote long-term recovery.

Responsibilities:

Works with general outpatient and substance use disorder clients as assigned to support adults in their mental health and substance use challenges.

Provides opportunities for individuals receiving services to direct their own recovery process.

Coaches and supports the acquisition and use of skills needed to facilitate individual recovery.

Assists clients in identifying their personal strengths abilities and needs and articulating personal recovery goals and advocating for themselves during treatment.

Promotes the identification and use of natural resources and support systems within the community accompanying them to assist is accessing services.

Facilitates the development of a sense of wellness self-worth and personal control over one�s life and recovery journey.

Acts as a role model to clients in recovery to inspire hope; share life experiences and lessons learned as a person with lived experience.

Models/mentors recovery process and demonstrate coping skills.

Assists in the orientation process for persons who are new to receiving mental health and/or co-occurring treatment.

Demonstrates cultural sensitivity and competence in trauma informed care as relevant to the needs of individuals in recovery.

Supports the individual in seeking to connect/reconnect with family friends and significant others and in learning how to improve or eliminate unhealthy relationships.

Co-facilitates meetings to nurture a peer support culture.

As requested by client fosters spiritual connections with faith-based organizations and/or participation in self-help and mutual support groups.

Adheres to the policies and procedures for recovery-oriented treatment.

Participates in supervision team conferencing department and agency meetings.

Maintains detailed accurate and timely documentation in medical record.

Follows agency policies and standards for client rights and confidentiality.

Perform other duties as assigned.

Other information:

QUALIFICATION REQUIREMENTS:

Individual who is in personal recovery from a mental health and/or substance use condition and has used services related to that recover.

High school diploma or GED

Ability to complete certification as a peer recovery specialist.

Maintained at least 2 years of sobriety or absence of drug use.

NECESSARY SPECIAL REQUIREMENTS:

Be self-identified current or former user of mental health or co-occurring services who can relate to others who have not utilized those services.

Communication with supervisor to identify potential situations/concerns.

Have demonstrated proficiency in reading and writing.

Attended trainings on relevant topics such as behavioral health substance use and chronic health conditions.

JOB KNOWLEDGE SKILL AND ABILITY:

Valid driver’s license and use of car during normal working hours or other means of transportation to complete major functions of job.

Ability to establish trusting relationships with peers.

Ability to work independently and also as an integral part of multidisciplinary team.

Be able to recognize early triggers and signs of relapse. Be able to use computer to record services or be willing to learn.

SUPERVISORY RESPONSIBILITY:

None.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Brown University Health is a VEVRAA Federal Contractor.

Location: GHI-Charlestown-4705 Old Post Road USA:RI:Charlestown

Brown University Health
Full-time
CHW Certification & Bilingual Preferred

Summary:

The Community Health Worker (CHW) provides navigational case management and home/community-based services to members of the community.

A Community Health Worker is �a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach community education informal counseling social support and advocacy.� (APHA CHW Section)

Responsibilities:

ESSENTIAL DUTIES:

Under general supervision the CHW is responsible for performing the following essential job functions:

Recruits patients by conducting outreach activities in the community.

Builds trust with patients and community members in order to provide support empowerment education and case management services.

Advises patients and others regarding health care and other community services available to them; assists patients in utilizing services; makes follow-up contacts when required.

Conducts periodic assessments of health behaviors such as patient�s physical activity dietary habits cigarette smoking habits; social factors such as housing and employment status; and social and economic resources.

Educates clients with chronic illness about evidence-based standards of care and self-management of their chronic illness.

Educates patients about the health care system appropriate sites of care and self-navigation all in an effort to help the patient build skills to become self-sufficient and manage their health independently.

Documents work with patients through appropriate record keeping that follows the clinic�s policies and procedures; assists with gathering data relevant to program evaluation as appropriate.

Operates effectively in a multi-disciplinary clinical setting which may include participating regularly in clinic program meetings and attending patient medical visits upon request.

Participates in team meetings and assists as needed in any activities related to the clinic or the Brown University Health Community Health Institute.

Serves as liaison between the professional staff and the community; including developing relationships with various stakeholders in the community.

May transport ambulatory patients between their homes and clinics hospitals or other social agencies and meet with patients at home in the hospital or in community settings.

Attends ongoing training for community health workers.

Practices clear effective consistent communication with clients and colleagues.

Demonstrate privacy and confidentiality meeting all related training and practice requirements of the Brown University Health system.

Works nights and weekends as required.

Other duties as assigned.

Other information:

QUALIFICATIONS – EXPERIENCE:

Two (2) years of verifiable experience providing information education intervention and/or referral services to culturally diverse populations. Recent experience (last 5 years) working as part of a multi-disciplinary team in a health care setting preferred.

Community Health Worker certification in Rhode Island preferred.

Experience with motivational interviewing advising/counseling clients and/or participating in health promotion and health education activities.

Excellent verbal and written communication skills.

Excellent organization thorough record-keeping follow through and ability to juggle multiple priorities in fast-paced environment with multiple collaborators.

Demonstrated excellent attendance and reliability.

Prior experience using an electronic health record preferred.

Bilingual English/Spanish preferred.

Brown Health Medical Group/ Bradley Hospital
North Dartmouth, MA
Full-time

Apply

SUMMARY:

Under the direction of the program Social Worker the Community Health Worker is a trusted member of the multi-disciplinary care management team who facilities the care of individuals with substance uses disorders (SUD) and Social Determinants of Health (SDOH) needs post Emergency Department discharge to promote adherence to key components of their health care. The community health worker engages patients creates a trusting relationship assists patients in navigating the health care system makes patient visits in the home community Emergency Department hospital or other setting sets health goals and closely communicates with providers and care team members.

KEY RESPONSIBILITIES:

• Outreach and Engagement: CHWs conduct outreach activities such as home visits to connect with community members and assess their needs. 
• Care Coordination: They help individuals navigate complex healthcare and social service systems coordinating care among different providers. 
• Resource Linkage: CHWs connect individuals with resources like housing food transportation financial assistance and other social services. 
• Health Education and Promotion: They provide culturally appropriate health information and education on topics like disease prevention healthy lifestyles and self-management of chronic conditions. 
• Advocacy: CHWs advocate for the needs of individuals and the community ensuring they have access to needed services and resources. 
• Building Trust: CHWs build strong relationships within the community fostering trust and understanding. 
• Providing Support: They offer informal counseling social support and coaching to help individuals adopt healthy behaviors and manage their health. 
• Community Education: CHWs organize and facilitate community events workshops and support groups to promote health and well-being. 
• Data Collection: They collect data on health concerns and needs within the community reporting findings to healthcare providers and public health officials. 
• Health Screenings: CHWs may conduct basic health screenings like blood pressure checks and refer individuals for further testing or treatment. 
• Interpretation and Translation: CHWs may provide interpretation and translation services to facilitate communication between healthcare providers and patients. 
• Advocacy within the Healthcare System: They advocate for policies and systems changes that improve health equity and access to care. 
• Documentation and Reporting: CHWs maintain accurate records of their interactions with individuals and communities reporting on their activities and outcomes. 
• Provides community health worker services to high-risk patients that have substance use disorders (SUD) and Social Determinants of Health (SDOH) needs
• Initiates face to face contact with high-risk patients in the Emergency Department hospital community or home (via EMS visit and/or standalone visit) and conducts telephonic outreach on an as needed basis
• Reviews eligibility screening psychosocial assessment and patient centered care plan developed by the Social Worker and adheres to treatment recommendations of the SW
• Works with the patient family/caregiver provider and other care team members such as Physician Social Worker community-based NP/PA MAT Provider as appropriate local EMS PCP BH Providers etc. to set goals for patient�s care identify any barriers to care and motivate patients to achieve those goals.
• Teaches key educational messages in person and over the phone and utilizes teach back methods to measure and ensure patients understanding
• Clearly documents all activities in the patient record
• Records and monitors the participants� progress toward goals within specific timeframes
• Assists patients with organizing their records making follow-up appointments and filling their prescriptions.
• Helps patients fill out applications for example for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
• Provides advocacy patient education and support in accessing community-based and hospital-based programs
• Refers to internal or external services when appropriate
• Maintain regular communication with the patient
• Demonstrates cultural sensitivity and respect for the patient
• Prepares reports and documents as needed or requested
• Follows standards of work and consistently maintains department established caseloads and timeframes for case completion. Participates in the refinement of and development of new standards of work.
• Meets regularly 1:1 with the Director of Behavioral Health to review caseload and discuss barriers/challenges and review performance compared to current targets/expectations.
• Documents and reports all quality and patient safety events by recording and adhering to all of Brown University Health�s safety reporting guidelines.
• Performs all job functions in compliance with applicable federal state local and company policies and procedures.
• Ability to travel to attend meetings with patients PCPs and other members of the care team
• Attend staff meetings and education offerings both in person and via teleconference as required.
• CHW is considered a resource expert in the assigned community/region
• Performs other duties as assigned

REQUIRED QUALIFICATIONS:

• Minimum of 3 years healthcare public health or community-based experience
• Current unrestricted Driver�s License
• MS Office Suite
• Possess basic knowledge of healthcare system and resources available in their geographical region
• Experience working with disadvantaged populations SU populations and those impacted by social service needs
• Understanding of language culture and socioeconomic circumstances and desire to work with diverse population. Knowledge of the impact of culture on health illness health practices health beliefs access to care and participation in treatment and services. Demonstrated oral and written communication skills and is comfortable working with individuals from cultural and linguistically different backgrounds who face barriers in obtaining care and support services.
• Ability to serve on a multi-disciplinary care team and update team members on important clinical important and/or barriers to patient reaching health care goals
• Understanding of how to advocate and work with patients so that he/she is in the best position to determine what they want and need promoting the persons� right and capacity to make decisions themselves as well as encouraging and teaching patient self-confidence that will enable them to become self-advocates
• Knowledge of key principles of working with patients with disabilities � self-determination self-advocacy and person/ family centered individual planning that allow persons with disabilities to live in the safest and least restrictive community-based setting.
• Understanding and respect for disability culture and barriers that prevent individuals from receiving appropriate and quality care. Dependable and responsible. Open minded committed and respectful of our members with chronic/complex illness and or disabilities.
• Highly motivated and capable of self-directed
• Outstanding interpersonal skills of foremost importance to interact with families and patients.
• Exceptional organizational skills: ability to multi-task and work independently and as part of a team
• Demonstrated ability to prioritize multitask and work in a rapidly changing environment with multiple demands.
• Ability to utilize tools for the effective documentation of the care management process.

EDUCATION:

High school diploma required. Bachelor�s degree preferred

PHYSICAL REQUIREMENTS AND MENTAL DEMANDS

A combination of physical and mental abilities to effectively serve their communities. Physically they need to be able to stand for extended periods navigate diverse environments and potentially lift or carry light objects. Mentally strong communication empathy and problem-solving skills are crucial for building trust and facilitating access to healthcare and social services.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: BHMG-North Dartmouth-531 Faunce Comer Rd USA: MA: North Dartmouth

Work Type: Full Time

House Of Codec
Providence, RI (On-site at Haus of Codec and in the field)
Part-Time (20–25 hours/week), $24.75/hour
CCHW Required
Bilingual Spanish Required

About Haus of Codec

Haus of Codec is a mission-driven organization working to end transition-aged youth homelessness in Providence through housing, arts, and workforce development. We prioritize support for LGBTQ+ and BIPOC youth, providing safe housing, creative outlets, and holistic care.

Position Summary

Part-Time Case Manager with a Community Health Worker certification (CCHW) is a key support role focused on improving the wellbeing of transition-aged youth participating in Haus of Codec’s Rapid ReHousing program (RRH). This position combines traditional case management with a public health lens, helping clients navigate healthcare, housing, and social services while also promoting safe and healthy living conditions.

You’ll work closely with clients who live in their own apartments to set and achieve health and wellness goals, connect them to services, and build community through outreach and engagement. A major part of this role includes conducting direct outreach and being a familiar, trusted presence at community sites and events.

Key Responsibilities

Case Management & Client Support

• Conduct intakes and develop individualized service plans
• Assist clients with housing navigation, job search, education, and public benefits
• Support access to primary care, behavioral health, and other community services
• Document progress and maintain case files using internal systems
• Participate in regular check-ins and care coordination meetings
• Attend apartment viewings and provide logistical support when needed

Health & Community Advocacy

• Promote awareness of how the physical and social environment impacts health
• Help clients set and work toward personal health-related goals
• Connect residents to resources through the Healthy Communities Office, Arts & Health initiatives, and Community Health Worker Association of RI (CHWARI)
• Engage clients with activities that build community and resilience

Outreach & Partnerships

• Conduct regular outreach shifts at partner sites to build relationships and trust with youth and staff
• Serve as a liaison with community health and housing partners
• Share client needs and community opportunities across organizations
• Attend CHWARI meetings and contribute to peer learning and resource sharing

Crisis Response & Client Advocacy

• Provide timely support in crisis situations
• Advocate for clients with service providers, landlords, and public agencies
• Model trauma-informed and harm reduction approaches

Qualifications

Required

• CHW Certification (CHWARI CORE) or enrollment in a CHW program
• Fluency in Spanish and English (verbal and written)
• Experience in case management, community outreach, healthcare, or social services
• Passion for youth empowerment, especially within LGBTQ+ and BIPOC communities
• Strong interpersonal and communication skills
• Comfort supporting individuals with mental health or substance use challenges
• Competency using Google Workspace and general office tools
• Ability to lift up to 50 lbs and work on-site/in the field

Preferred

• Experience living in or serving public housing communities
• Bilingual in additional languages (e.g., Haitian Creole, Cape Verdean Creole)
• Valid driver’s license and access to transportation

Work Culture & Expectations

• Flexible scheduling with some evening or weekend availability required
• Self-starters and community-minded folks encouraged to apply
• Staff attend team meetings, supervision sessions, and professional development trainings
• Deep respect for confidentiality, cultural humility, and harm reduction

Commitment to Equity

Haus of Codec is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve. We do not discriminate based on race, gender identity, sexual orientation, disability, age, religion, or immigration status.

Interested applicants should send resume and cover letter that that details how you meet the requirements of the job with 2-3 references contact information to info@hausofcodec.org with the subject line “Case Manager (CHW)”.