Case Manager, Lucy’s Hearth

Family Service RI
Middletown/Aquidneck Island
Part-time, $19.00 – $23.62
2 Year Degree or Experienc
e

FSRI is always looking for candidates that want to make a positive impact on the community!  


Position Summary: Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self -sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is based on-site at Lucy’s Hearth in Middletown, RI. While the office is located at Lucy’s Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Participates in rotating on-call duties as assigned.

Qualifications:

  • Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required. 
  • Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles – staff, residents, local agencies, contractors, lenders, etc.
  • Excellent organizational, computer skills, and customer skills required.
  • Possession of a valid driver’s license, reliable vehicle and auto insurance required.
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!


Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate’s relevant and transferable experience, certifications, licenses, degree and language ability.

Intensive Case Manager, Go Team CF School Support

Family Service RI
Full-time, $22-$30.02/hr
Bilingual English Spanish Required
Central Falls Schools

Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: Provides intensive case management and linkage to community supports for Central Falls students (elementary through high schools) and their families identified by the Go Team School Violence Prevention Project partnership as high risk for youth violence, victimization, and/or family disruption. This project is funded by the Office for Juvenile Justice and Delinquency Prevention and is intended to prevent/reduce school violence in all Central Falls public schools, improve school safety, and prevent youth violence and victimization. Partners include FSRI, the Central Falls School District, and the Central Falls Police Department.  This position co-locates within Central Falls schools.

Qualifications:

  • Bachelor’s Degree in human services field preferred, though FSRI will consider a variety of related higher educational degrees, years of direct experience and/or clinical credentials.
  • Experience working with youth and families impacted by violence and other forms of trauma exposure required.
  • Strong communication skills required, both verbal and written
  • Possession of a valid driver’s license, reliable transportation and proof of automobile insurance required
  • Central Falls residents encouraged to apply!
  • Bilingual English/Spanish capacity (both verbal and written) required
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: Employees in this position must have the ability to:

  • Travel to and from community locations and office site, which could include using walkways, stairs and/or elevators
  • Lift up to 20 pounds

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Bilingual Case Manager, Family Coaching & Visitation

Family Service RI
Full-time, $22-$30.02/hr, Language Skills Compensated
Bachelor’s Degree or Equivalent

Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: Provides coaching, support, supervision and education during parental visits with children who are placed out of the home. Responsible for communication with DCYF including weekly visitation summaries and court letters. Coordinate with families and providers to best support treatment work.  Provide case management.  Provide transportation for children to and from visits as needed.

Qualifications:

  • Bachelor’s degree or relevant career experience in human services, child development, education, child and family treatment. 
  • Prior experience working with children and families involved in child welfare.
  • Experience providing supervised visitation a plus.
  • Bilingual (English/Spanish) skills required.
  • Ability to use all MS Office programs, mainframe computer systems and Internet.
  • Ability to work independently and as an interdependent team member.
  • Able to work evening and weekend hours.
  • Clean driving record as the position requires reliable transportation, valid driver’s license, and proof of automobile insurance, registration, inspection and driving record.
  • Ability to work flexible schedule including evenings and weekends as needed.
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires agency and community visits, employees in this position must have the ability to:

  • Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators.
  • Ability to lift up to 20 lbs.
  • Ability to communicate effectively

Don’t meet every single requirement?  Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! 
 

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.  
 

FSRI determines pay based on a candidate’s relevant and transferable experience, certifications, licenses, degree and language ability.  

Care Coordinator, East Street Living

Family Service RI
Bachelor’s Degree OR CCHW Certified
Part-time, $25.35 – $31.52 / Language Skills Compensated!
Evening Shift

Position Summary: Responsible for providing case management services to young adults living in the program. Advocates for residents and their families in navigating human service and similar departments, agencies, and services. Collaborates on cases with a multitude of providers such as the Department of Children, Youth and Families (DCYF), schools, medical providers, and other service providers to ensure appropriate delivery of services to resident.

Qualifications:

  • Bachelor’s degree in a human services field required, or able meet the qualifications to become a Certified Community Health Worker, or both.
  • Experience in child welfare, youth programming, youth development, and/or related fields.
  • Excellent communication skills, both verbal and written required.
  • Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues.
  • Possession of a valid driver’s license, reliable transportation and proof of automobile insurance and registration required.
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to:

  • Travel to and from community locations and residential site locations, which could include using walkways, stairs and/or elevators
  • Ability to lift up to 20 lbs
  • Ability to push or pull 10 lbs or more
  • Ability to communicate effectively
  • Ability to perform restraint techniques if needed and deal with physically aggressive people

Don’t meet every single requirement?  Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! 


Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Care Coordinator, Residential

Family Service RI
Full-time, $25.35 – $31.52
Evening Shift
Bachelor’s Degree or Significant Experience

Position Summary: Responsible for providing case coordination to clients, families and collaterals. Advocates for client and family in navigating human service and similar department, agencies, and services.  Collaborates on cases with a multitude of providers such as DCYF, schools, medical providers, and other service provider’s to ensure appropriate delivery of services to clients and families. Monitor residential program with maintain Trauma Systems Therapy (TST) in the milieu setting.

Qualifications:

  • Bachelor’s Degree in social work-related field or significant residential/childcare experience required.
  • Willingness and capability to work flexible hours including evenings and weekends as scheduled.
  • Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues. 
  • Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint.  
  • Excellent communication skills. 
  • Requires current driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of automobile insurance.
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to:

  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators.
  • Ability to lift up to 20lbs.
  • Ability to communicate by voice, use sight and hearing.
  • Ability to push or pull 10 lbs or more.
  • Ability to pick up 10 lbs or more.
  • Ability to be trained in and implement de-escalation techniques utilizing Handle with Care when necessary.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate’s relevant and transferable experience, certifications, licenses, degree and language ability.

Case Manager, Behavioral Health

Family Service RI
Full-time, $22-30.02/hr
Behavioral Health Experience Required
Spanish Speaking Preferred & Compensated
2 year Degree or Equivalent

Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The Case Manager provides case management related activities and supports individuals and families throughout treatment. The Case Manager ensures individuals and families are connected with appropriate services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services

Qualifications:

  • Associate degree level education or equivalent experience
  • Behavioral Health experience preferred
  • Skilled in operating various medical record software and hardware, word-processing, and database software programs
  • Spanish Speaking preferred and is compensated
  • Excellent multitasking and communication skills
  • Ability to work independently and part of a team

Physical Requirements: This position requires residential and community visits, employees in this position must have the ability to:

  • Current driver’s license, reliable transportation, registration and auto insurance   
  • Ability to communicate effectively    
  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators  
  • Ability to lift up to 20lbs 
  • Must be able to work remotely and in person adhering to PHI requirements 

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate’s relevant and transferable experience, certifications, licenses, degree and language ability.

CHW DCYF Caring Dads

Family Service of RI
Full-time
$22- $30.02/hr
Prior Facilitation Experience Preferred

Position Summary: The CHW will work as part of a multidisciplinary team  implementing the Caring Dads program. CHW will co-facilitate specialized 17-week group intervention meetings for referred fathers aimed to promote healthy family interaction, active listening, child centered parenting, and foster non-abusive, co-parenting relationships. Additionally, the CHW will serve as the “Mother Contact” connecting with the identified partner to discuss Caring Dads program components, complete a Social Determinants of Health screening, identify needs and ensure referrals are made to the appropriately matched services and provide ongoing support and monitoring.

Qualifications:

  • Associates or Bachelor’s degree preferred, High School Diploma or Equivalent required.
  • Community Health Worker Certification preferred
  • Ability to meet all requirements to be certified as a Community Health Worker within the first 12 months of employment
  • Bilingual in Spanish or Portuguese preferred
  • Strong interpersonal and social skills with an ability to collaborate with a variety of community based organizations, coalitions and stakeholders
  • Prior experience in group facilitation, victim advocacy, domestic violence offenders and/or crisis intervention preferred
  • Commitment and sensitivity to issues related to the needs of parents and children, as survivors of Domestic Violence  
  • Ability to work independently and as an interdependent team member
  • Ability to provide services at agency sites, community locations, and virtually as required
  • Ability to have a flexible schedule to include some evenings
  • Must pass RI BCI, National Fingerprint & DCYF CANTS check
  • Valid driver’s license and reliable transportation
  • Bilingual skills are compensated by an additional 6%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

Bilingual Community Health Worker, DCYF Best Start

Family Service of RI
Full-time, $22.00 – $30.02
Bilingual Spanish Required
Experience Working with Children & Families

Position Summary: CHW will conduct screenings and individual needs assessments in family homes and other community venues as appropriate. Responsible for engaging clients; implementing screening tools; identifying areas of need; developing action plans; ensuring referrals are made to appropriately matched services; and providing ongoing support and monitoring. Care coordination. Working closely with DCYF. Cases open up to 6 months.

Qualifications:

  • Associate’s degree required (2 years)
  • Bachelor’s degree (preferred)
  • Ability to complete training and meet all requirements to be certified as a Community Health Worker within the first 6 months of employment.
  • Spanish bilingual required.
  • Valid driver’s license, auto insurance and reliable transportation.
  • Ability to work independently and as an interdependent team member.
  • Ability to provide services in client’s homes, health clinic, community locations and other agency sites.
  • Ability to have a flexible schedule to include some evenings.
  • Prior experience working with young children and their families.
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Continuing Education Requirements:

  • As needed to maintain individual CHW certification and meet RI DOH standards.
  • Participation in semi-annual and annual employee performance review process including development and review of professional/program goals and objectives.
  • Other trainings as required by Rhode Island Department of Health and DCYF

Physical Requirements:

  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators.
  • Ability to lift up to 20lbs.
  • Ability to communicate effectively.

Don’t meet every single requirement?  Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! 

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. 


Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


FSRI determines pay based on a candidate’s relevant and transferable experience, certifications, licenses, degree and language ability.  

Bilingual Triage Coordinator

Family Service RI
Full-time, $22-30.02/hr – Language Skills Compensated!
Medical Office Experience Preferred
Bilingual Spanish REQUIRED, Portuguese/Creole Preferred

Position Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The person in this position operates as the Intake & Triage Coordinator within FSRI. The Triage Coordinator supports individuals and families throughout the referral process and ensures they are linked with services as soon as possible. The Triage Coordinator ensures individuals and families are connected with counseling services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services

Qualifications:

  • Associate degree level education or equivalent experience
  • Medical office experience preferred
  • Ability to educate clients regarding Family Service programs and policies
  • Understanding of Health Insurance requirements and financial implications 
  • Prior experience in crisis intervention and emergency triage highly preferred 
  • Skilled in operating various medical record software and hardware, word-processing, and database software programs
  • Spanish Speaking required and is compensated – Additional language capacity (Portuguese/Creole) highly preferred 
  • Excellent multitasking and communication skills a must
  • Ability to work independently and part of a team
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Victim Advocate

Nonviolence Institute
Providence, RI
Full-Time, $47,000-$50,000
2+ Years Advocacy Experience Preferred

Background

The Nonviolence Institute (NVI) seeks to teach by word and example the principles and practices of nonviolence, and to foster a community that addresses potentially violent situations with nonviolent solutions. Through a combination of street outreach, advocacy, education, and trauma-informed support, NVI works directly with individuals and families affected by violence in Rhode Island. Our Victim Services Team plays a critical role in supporting victims in the aftermath of trauma with dignity, compassion, and healing.

Position Summary

The Victim Advocate provides trauma-informed, culturally competent support to individuals and families impacted by violence. This includes immediate crisis response, case management, court advocacy, and coordination of healing services. The ideal candidate will be empathetic, organized, and deeply committed to community healing and nonviolence.

Key Responsibilities

Crisis Response & Advocacy

– Provide immediate trauma support following shootings, stabbings, assaults, and

homicides.

– Assist victims and families with safety planning, emergency services, and victim

compensation.

– Offer emotional support during funerals, vigils, hospital visits, and court proceedings.

Case Management & Support Services

– Maintain ongoing contact with victims and families, providing compassionate advocacy

throughout their healing process.

– Connect clients with wraparound services including housing, counseling, financial

assistance, and legal support.

– Develop individualized service plans in collaboration with each client.

Collaboration & Outreach

– Work closely with law enforcement, hospitals, and community partners to ensure timely

and effective support.

– Participate in community events, healing circles, and outreach activities.

– Coordinate with internal departments to offer holistic support.

Documentation & Reporting

– Keep accurate records of all interactions and services using case management software.

– Assist with reporting and tracking outcomes for grants and program evaluation.

– Participate in on-call rotation and emergency response coordination.

Other Responsibilities

-Performs other duties as assigned to support departmental and organizational needs.

Qualifications

– Bachelor’s degree in Social Work, Psychology, Criminal Justice, Human Services, or

equivalent lived/professional experience.

– 2+ years of experience in advocacy, crisis response, or community-based support

preferred.

– Bilingual (English/Spanish or another community language) strongly preferred.

– Deep understanding of trauma, systemic inequity, and violence prevention.

– Excellent interpersonal, organizational, and communication skills.

– Ability to work flexible hours, including some evenings and weekends.

– Valid driver’s license and reliable transportation required.

– Commitment to the principles and practices of nonviolence.

Work Environment

This position is based in the community and at the Nonviolence Institute office. Candidates must

be comfortable working in a fast-paced, emotionally intense environment and committed to

upholding a culture of respect, healing, and transformation.

To Apply

Please send a cover letter of interest and a resume to career@nonviolenceinstitute.org with

Victim Advocate in the subject line. 

The Nonviolence Institute is an equal employment opportunity employer.