CHW Partnering for Vaccine Equity

Family Service RI
Partnering for Vaccine Equity (P4VE)
Full-time
Bilingual Skills are Compensated!

FULL TIME: 40 hours per week

Summary: This is a community-based position with a focus on promoting equity and inclusion. The Community Health Worker (CHW) will collaborate with community partners, local pharmacies, internal and external Health Equity Zones, stakeholders and residents of Providence, Cranston, Pawtucket and Central Falls to implement, host, expand and promote COVID-19 vaccination/boosters, and/or Influenza vaccinations. This position may require non-traditional working hours to host vaccination events to accommodate community needs. CHW will also engage residents in dialogue about COVID-19, and Influenza benefits, address misinformation related to the vaccines/boosters and provide relevant literature and education on COVID-19, Influenza and other vaccinations. CHW will identify resident areas of need, assist with breaking down barriers to community-based resources and ensure referrals are made to the appropriately matched services. CHW will be required to attend all meetings associated to P4VE and other related meetings as scheduled.


Qualifications:

  • Associates or Bachelor’s degree preferred, High School Diploma or Equivalent required.
  • Certified Community Health Worker, or ability to be certified within first 6 months of employment.
  • Bilingual preferred.
  • Excellent organizational skills, ability to coordinate events with community partners and stakeholders.
  • Excellent verbal and written communication, organization and customer service skills required; experience building and maintaining relationships internally and externally with community partners.
  • Working knowledge of computers and ability to maintain data appropriately.
  • Experience working with culturally diverse communities/families and demonstrated ability to be culturally sensitive and appropriate.
  • Prior experience with case management in/or community organizing preferred.
  • Valid driver’s license, auto insurance and reliable transportation.
  • Bilingual skills are compensated!!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

HOW TO APPLY:

Bilingual Family Support Specialist

The Autism Project
Johnston, RI
Full-time or Part-time
Parent or relative of a child with Autism preferred
Apprenticeship Eligible

Position Level: Part Time or Regular Full Time 40 hours a week  

Family Support Specialist (CHW) will be responsible for supporting the Manager of Family Support in all activities aligned with family support, outreach, and education.  Each CHW will build on a specific knowledge area to support other team members to best serve the community (COVID related, ASD specific, Education, culture, and linguistics)

Essential Job Functions

Support

  • Work with families in new Community Health Worker program with responsibilities in the four key areas and include COVID-19 related activities in all encounters when appropriate:  
    • Health Promotion and Coaching for individuals with autism and families, including assessment and screening for health-related social needs, setting goals, and creating an action plan, on-site observation of members’ living situations, and providing information and/or coaching.
    • Health system navigation and resource coordination services, including:
      • Helping to engage, re-engage, or ensure patient follow-up in primary care; routine preventive care; adherence to treatment plans; and/or self-management of chronic conditions.
      • Helping a member find Medicaid providers to receive a covered service. Helping a member make and keep an appointment for a Medicaid covered service.
      • Arranging transportation to a medical appointment.
      • Attending an appointment with the member for a covered medical service.
      • Helping a member find and access other relevant community resources
      • Accompanying a member to other relevant community resources.
      • Helping a member with a telehealth appointment and/or educating a member on the use of telehealth technology.
    • Health Education and Training  
      • Develop and learn curriculum for training parents and caregivers on best practices and evidence-based strategies for raising a child with autism.
      • Ensure training is up-to-date and culturally appropriate for the community.
    • Care planning with a member’s interdisciplinary care team as part of a team-based, person-centered approach to improve members’ health by meeting a member’s situational health needs and health-related s
    • Develop and maintain resources for reference and report them to Manager for dissemination.

Outreach

  • Coordinate participation in area outreach opportunities including Resource Fairs, community activities and the annual Imagine Walk.
  • Attend area community meetings including HEZ Projects, Thrive by Five, Early Intervention to connect with area family members and professionals working with at-risk families.
  • Work with team to support private Facebook page and other social media activities.

Education (After training period)

  • Co-present Parent-to-Parent and other trainings to families and community members, and COVID Health and Safety training to key areas of the state.
  • Co-present and provide the parent perspective on trainings to clinicians and educators.
  • Train to lead support groups independently.

Data

  • Enter and record pertinent information into Electronic Record Portal
  • Track training data as required.

Requirements

  • Parent of a child with an autism spectrum disorder or relative to preferred.
    • Be a Certified Community Healthcare Worker or be willing to take the certification training.
    • Bi-lingual
    • Flexible work schedule including limited nights and weekends.
    • Associate Degree preferred

How to Apply

We are waiting to hear back if there is an apply online option for this job. For now, contact Susan Baylis Jewel at SJewel@Lifespan.org

Bilingual Community Health Workers Asthma Prevention

West Elmwood Housing Development Corporation
Full-time $25/hr
Bilingual Spanish Required
CHW Certification Required


Essential Functions

  • ·       Work with R2E Lead CHW to report client updates, outcomes and program overview needs
  • ·       Willing to be cross trained to function in all aspects of the CHW role with a focus on:
  • o   Environmental health in clients’ homes and healthy housing
  • o   Supporting medication access, proper medication management as directed by theclinical team, and helping clients to adhere to their asthma action/treatment plan
  • o   Behavior change
  • o   Clinicaland community-based resource availability
  • o   Healthliteracy both at the individual and institutional levels
  • o   Knowledgeof asthma & other respiratory conditions
  • o   Patientand systems level advocacy
  • ·       Participate in collaborative case conference team meetings with R2E partner entities and workwith clinical teams to help develop and deliver individualized plans to meetthe essential needs of adults and children with asthma.
  • ·       Determine assets and needs of highest and medium/rising risk groups impacted by asthma and collect baseline data to inform responses to improve asthma treatment andprevention.
  • ●      Work as part of a team to conduct comprehensive healthy housing assessments and support families to address andmanage asthma triggers in their homes.
  • ●      Collaborate with and connect clients to awide variety of community service providers and resources, including transportation, legal services, code enforcement, smoking cessation, home repair, etc.
  • ●      Assist with COVID-19 response as necessaryduring the pandemic to manage outbreaks and spread of COVID-19, including:
  • o   Becoming trained to understand, disseminate and reinforce relevant COVID-19 facts and information.
  • o   Conducting outreach and engaging clients to understand and address their needs and tosupport resilience, recovery and health.
  • o   Supporting vaccination uptake and testing initiatives.
  • o   Providing quarantine and isolation supports to individuals and families.
  • o   Providing COVID-19 related education in the community.
  • o   Working with WEHDC and Department of Health Staff to develop effective messaging andoutreach strategies.
  • ·       Conduct health assessments and screenings for Asthma participants in the program
  • ·       Provide education and support to individuals regarding healthy lifestyle choices and Asthma prevention
  • ·       Collaborate with healthcare professionals to develop care plans for individuals with chronic conditions
  • ·       Actively participate on the 02907 HEZ Community Action team (HEZCAT) and Rhode to Equitycollaborative.
  • ●      Help conduct surveys, focus groups andone-to-one interviews with residents to learn from their experiences and toincorporate their perspectives to best respond to the COVID-19 pandemic and tosupport adults and children living with asthma.
  • ●      Establish relationships with trusted community leaders to identify and document cultural and structural barriers that interfere with effective treatment and case reduction.
  • ●      Document in partner organization Electronic Health Records and use the Unite Us electronic referral platform in to make andmonitor the status of referrals to resources in the community.
  • ●      Maintain accurate and accessible records,files and statistics as required internally and externally
  • ●      Work with partner organization staff toadvocate for systems and policy changes that will result in decreased asthmaprevalence in the 02907 HEZ. (i.e., air pollution, land use and zoning, etc.)
  • ●      Perform additional responsibilitiesconsistent with initiative needs and other duties as assigned.

Qualification: Education, Skills, and Requirements

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to satisfactorily performessential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

●      CHW certification is required.

●      One or more years’ experience in communityoutreach and engagement.

●      Excellent communication skills, including fluency(speaking, reading, and writing) in English and at least one other language commonly spoken among 02907 residents is required.

●      Ability to build rapport and establish trustwith individuals from diverse backgrounds

●      Excellent organizational skills to managemultiple priorities and tasks.

●      Valid driver’s license and reliable transportationare required.

●      Demonstrated ability to work bothindependently and as an effective team member.

●      Ability to build and sustain trust andrapport with community members based on listening and respect.

●      Demonstrated proficiency with MicrosoftOffice/computer skills to enter data, prepare reports and correspondence.

●      Able to lift packages of up to 30 pounds.

●      Must be flexible to work between a variety of in person and virtual meetings/work.

To Apply

To apply, please send your resume and a brief cover letter via e-mail to Jessica Thigpen at jthigpen@westelmwood.org

02907 HEZ Community Health Worker

West Elmwood Housing Development Corporation
Full-time, $20/hr
Required 1+ year Community Development & Engagement in the nonprofit sector 02907 Resident & Bilingual Preferred
Apprenticeship Eligible


Essential Functions

  • Complete administrative tasks on an ongoing basis to ensure proper and organized record keeping, working with staff member’s when/if necessary.
  • You need to be self-motivated, enthusiastic and community-driven to take on this exciting role.
  • Are hired primarily for your cultural competence and understanding of the populations and communities you serve
  • Spend a significant amount of time conducting outreach, community education and help navigating health and social needs
  • Connecting residents to the 02907 HEZ strategies and initiatives in ways that allow for genuine resident voice and governance
  • Build upon the relationship between CHW and 02907 population through intentional outreach and engagement efforts (i.e. door knocking, hosting and/or tabling at community events, etc).
  • Utilize the Unite Us electronic referral platform in both making and documenting referrals and referral status. This platform helps to keep track of case notes and progress towards meeting client’s needs.
  • Primarily focus on being the boots-on-the-ground person tasked with getting information out to the community in disseminating COVID-19 related information, support events and hand out personal protective equipment.
  • Perform additional responsibilities consistent with initiative needs and other duties as assigned.

Qualification: Education, Skills, and Requirements

  • You need to be self-motivated, enthusiastic and community-driven to take on this exciting role.
  • One or more years’ experience in community outreach and engagement a must.
  • Resident of the 02907 zip code (Providence’s West End, Elmwood, Reservoir Triangle, or South Providence neighborhoods) is preferred.
  • Community Health Workers certification preferred; non-certified incumbents are expected to earn certification within 6 months of hire date training certification offered by WEHDC
  • Fluency (speaking, reading, and writing) in English and at least one other language preferred.
  • Excellent organizational skills to manage multiple priorities and tasks.
  • Valid driver’s license and reliable transportation, preferred.

To Apply

To apply, please send your resume and a brief cover letter via e-mail to Jessica Thigpen at jthigpen@westelmwood.org.

Bilingual Program Coordinator – SASH

St Elizabeth’s Community
Support and Services at Home Program in Warwick
Part-time
$25/hr, flexible based on experience
Bilingual Spanish Required
Degree or equivalent experience

Qualifications for the Program Coordinator:

  • Must be Bilingual (English/Spanish)
  • Must possess an associate degree or bachelor’s degree in social work, community health, or equivalent combination of background and experience.
  • Previous experience coordinating services specifically for older adults and/or people with disabilities is preferred.
  • Knowledge of area resources and programs available to older adults and people with disabilities (e.g., transportation, health services, recreational and wellness activities) is strongly preferred.

What will I do as a Program Coordinator?

  • Build trusting relationships to develop a thorough knowledge of each SASH participant’s strengths and challenges as they pertain to living safely at home.
  • Our Coordinator convenes the on-site SASH team on a regular basis to coordinate care and services to meet the needs of SASH participants.
  • Organizes informational meetings and materials for promoting and explaining the SASH model.
  • Develops and maintains a regular Community Healthy Living Plan (CHLP) calendar of wellness activities and events for participants.
  • Helps participants build support networks with other participants, friends, volunteers, and family members.
  • Participates in community outreach and marketing activities regarding SASH.

Community Health Worker

Coastal Medical / Lifespan
Full-time
2 Years Experience
Certified or within one year
Apprenticeship Eligible

Summary:

Provides navigational and community-based assistance to members of the community and serves as a liaison between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

Responsibilities:

�Provides peer outreach and navigational services to members of the community who may not be cared for by traditional medical institutions

�Collaborates with multiple community-based providers to establish connections with resources to maximize patient health outcomes

�Maintains extensive knowledge of community-based organizations external resource availability and eligibility guidelines

�Conducts assessments with patients in the community with a focus on triage and support on identified with social determinates of health (SDOH) or substance use disorder (SUD) needs to coordinate and track referrals to community-based organizations (CBO)

�Operates in a supportive role within an interdisciplinary health care team utilizing an integrated care model

�Coordinates transportation eligibility scheduling and other logistics for appropriate Medicaid patients

�Participates in interdisciplinary care conferences to assist in developing individualized plans of care

�Builds trust with patients and community members to provide support empowerment and education services

�Educates clients with chronic illness about evidence-based standards of care and self-management of their chronic illness

�Educates patients about the health care system appropriate sites of care and self-navigation all in an effort to help the patient build skills to become self-sufficient and manage their health independently

�Documents work with patients through appropriate record keeping; assists with gathering data relevant to program evaluation as appropriate

�Participates in team meetings and RIDOH Project Meetings

�Serves as liaison between the professional staff and the community including developing relationships with various stakeholders in the community

�Attends ongoing training for community health workers

�Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy

�Adheres to Coastal Medical guidelines and policies for protecting patients’ demographic clinical and financial information

�Performs other job-related duties as assigned

Other information:

Education and Experience:

�High school diploma or equivalent

�Two (2) years of experience providing information education intervention and/or referral services to culturally diverse populations

�Additional training in the medical field with a social service background or demonstrated possession of the competencies necessary to perform the work

�Community Health Worker or Peer Recovery Specialist certification in Rhode Island; Certification may be obtained within one year of employment

�Any combination of education and experience that is substantially equivalent is also acceptable

Knowledge Skills and Ability:

�Proficiency in the use of an EMR and knowledge of medical terminology

�Ability to handle high volume and diverse assignments

�Capacityto multi-task think critically and problem solve

�Clear assessment creativity judgment and decision-making skills

�Ability to take initiative organize prioritize andfollow through withwork assignments assuring fulfillment of plans and goals

�Excellent interpersonal skills and ability to work with and through others to achieve results

�Excellent written and verbal communication skills

�Must handle the most sensitive and confidential matters with the utmost discretion

�Proficient with technology and use of Microsoft Word Excel Outlook and Web-based applications

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

Family Advocate – Housing

East Bay Community Action Program (EBCAP)
Full-time
Bachelor’s Degree Required

East Bay Community Action Program (EBCAP) is seeking a Full-time Housing Advocate located at 100 Bullocks Point Avenue in East Providence, RI. We are seeking a motivated individual who is committed to enabling elders to live independently and comfortably in the community. We offer flexible hours, day/evening/weekend hours are available.

The Housing advocate provides enrollment and case management for, the Pay for Success program and Home Stabilization programs. Provides outreach and education to eligible clients referred for Pay for Success and Home Stabilization. Enters HIMS data entry for EBCAP’s Pay for Success; Responsibilities include activities related to community outreach, and identification of Pay for Success and Home Stabilization clients, conducting client assessments, managing housing information and referrals, client goal setting, and linkages according to the benchmark goals established in housing grants and identified EBCAP initiatives.

CORE DUTIES:


  • • Be familiar with the tenets and contractual requirements of assigned programs (e.g. Pay for Success and Home Stabilization).
  • • Provide case management services that link clients to services that will lead to the housing stabilization; and provide timely and professional documentation of service delivery. This includes comprehensive assessments and enrollment forms specific to the various programs; and the V-SPADT assessment for homeless families.
  • • Work collaboratively with EBCAP staff to address client needs.
    • Assist the Manager of Housing Support Services will documentation and billing of Home Stabilization clients
  • • Provide outreach/recruitment for EBCAP’s housing initiatives as needed.
    • Complete home visits to assess client current living situation and develop goals for assigned clients.
  • • Responsible for the submission of data for monthly, quarterly, and annual reports of assigned programs.
  • • Maintain HIMS proficiency with HMIS management, data entry, and running of reports.
  • • Participate in supervision with Manager of Housing Support Services.
  • • Attend training and conferences to keep abreast of issues that affect the homeless population as necessary.
  • • Attend all staff meetings as required including Family Development team meetings and Family Center meetings.
  • • Establish trusting/non-judgmental relationships with consumers and set appropriate boundaries.
  • • Be knowledgeable of and comply with agency personnel policies/procedures.
  • • Other duties as assigned.

KNOWLEDGE OF AND PROFICIENCY IN:

Be knowledgeable of relevant EBCAP, state and community services/resources and be proficient in securing those services for each consumer taking into consideration their individual needs. Demonstrate proficiency and/or be able to gain proficiency in Motivational Interviewing, Critical Time Intervention, and Trauma informed care

ABILITY TO:
Communicate and coordinate with other EBCAP programs, to accept referrals for EBCAP consumers who have the need for other services.

Be able to complete comprehensive/holistic assessment and implement/follow up with appropriate referrals/linkages including selected resources.

MINIMUM REQUIRED EDUCATION
A Bachelor’s Degree in Human Service Field or related field with two years of prior experience providing case management services.

PHYSICAL REQUIRMENTS
Ability to operate a computer and other office equipment such as a calculator, copier and printer. Ability drive a motor vehicle and walk up and down stairs.

For Full-Time Employees Working 30 – 40 hours per week, EBCAP provides a comprehensive compensation and benefits package that includes heavily subsidized medical and dental insurance plans (BCBSRI), supplemental vision insurance, voluntary medical and dependent care flexible spending accounts, up to 3% company matching 403(b) retirement plan, employer-paid life insurance & long term disability, generous paid time off that includes vacation/holidays/personal days/sick time, mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEUs, employee assistance program.

Thank you for your interest in employment opportunities at East Bay Community Action Program.

EBCAP is an equal opportunity/affirmative action employer committed to providing a diverse work environment.

Early Intervention Parent Consultant

RIPIN
Salary Range: $20-$22/hour
Knowledge of EI Services Required
Bilingual Spanish Preferred

About RIPIN:

RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than three-fourths of our staff are parents or caretakers of loved ones with special needs.  RIPIN’s peer professionals now help more than 45,000 Rhode Islanders every year navigate healthcare, schools, and other support systems.

Job Summary: 
The RIPIN Early Intervention Parent Consultant Program is funded through the Executive Offices of Health and Human Services, the lead agency for Rhode Islands Early Intervention system. RIPIN oversees the hiring, training and placement of a parent consultant in each of the Early Intervention Programs, located throughout the state. The primary purpose is to provide the Early Intervention system with an authentic parent voice and to support, educate and inform families whose children are enrolled in an Early Intervention Program (EIP).
 

Essential Functions:
•    To help the Early Intervention Program (EIP) by using the skills you’ve gained as a parent or primary caregiver of a child who has been in an EIP
•    To act as a resource to families and Early Intervention Providers
•    To help families by providing support, education, accessing community resources and facilitating workshops and support groups
•    To empower families with information and support as they transition from the EIP
•    To help families get more involved with the EIP and understand their important role
•    To represent the families in EI and their voice/perspective at various meetings
•    Attend RIPIN, program, and other meetings as assigned
•    Complete and submit all required paperwork accurately and in a timely manner
•    Promote RIPIN programs in Rhode Island
•    Accept other duties and responsibilities as assigned
 

Qualifications

Knowledge, Skills and Abilities:
•    Strong communication skills to speak to groups, including staff, providers and parents
•    Ability to work both independently and in collaboration with others
•    Knowledge of Early Intervention Services and the Transition Process
•    Ability to work across cultures in community and professional settings
•    Ability to work with a diverse group of parents and professionals
•    Ability to cooperatively work on a team
•    Ability to work a flexible schedule to meet the needs of RIPIN and the community
•    Bilingual/Spanish-speaking skills preferred
 

Education and Experience:
•    Parent or family member of a child recently involved with an Early Intervention Program
•    High school diploma/GED required
•    A combination of education and skills to effectively carry out responsibilities and assignments
•    Community Health Workers certification preferred; non-certified incumbents are expected to earn certification within 18 months of hire date


Physical Demands:

  • Regularly required to talk or hear
  • Regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms
  • While performing the duties of this job, the employee is regularly required to climb stairs, reach, stretch, stand and bend
  • The employee frequently lifts and/or moves up to 25 pounds
  • Parent Consultants are required to conduct home and community visits and travel between multiple provider sites

Working Conditions/ Work Environment:
•    May need to work in a variety of uncontrolled venues/environments
•    Night/weekend hours required to meet the needs of the program
•    Travel to any and all cities and towns in Rhode Island as assigned
•    Provide own reliable transportation with proof of RI minimum requirements of auto insurance

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RIPIN provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Katie Beckett Parent Consultant

RIPIN

Katie Beckett Parent Consultant

$20 – $22 / Hour

About RIPIN:

RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than three-fourths of our staff are parents or caretakers of loved ones with special needs.  RIPIN’s peer professionals now help more than 45,000 Rhode Islanders every year navigate healthcare, schools, and other support systems.

Job Summary:

The Katie Beckett Parent Consultant provides peer-to-peer support, education and resources for families who are applying for Medical Assistance through the state’s Katie Beckett Program, as well as, guidance for those families whose child has been found not eligible for this program. The Parent Consultant refers families to appropriate community and state resources and acts as a liaison between DHS and RIPIN.

Essential Functions:

  • Speak with families via phone/email/in person when they need explanation of the following:
    • the application and help filling it out
    • more information or testing is needed to determine eligibility
    • the level of care criteria
    • the definition of a disability for a child per Social Security Administration
    • the appeals process
    • the resources that maybe available to families if they are not eligible- i.e. community resources, commercial insurance, programs that have not been explored by family, natural supports within their own families, schools and communities
  • To provide the Department of Human Services (DHS) staff with family perspective and how to promote family centered relationships
  • To create a good working relationship with DHS staff
  •  To advocate for families that need to have their application reviewed
  • To keep staff informed of family complaints and compliments
  • To give and receive constructive feedback from and to agency staff
  • Attend staff meetings and trainings deemed required by DHS and to help with other DHS programs under these same guidelines
  • Collect data needed and or requested by DHS & RIPIN
  • To educate RIPIN on the process of the Katie Beckett application
  • Inform RIPIN of trends in children’s services at DHS
  • Data reports
  • Accept other duties and responsibilities as assigned

Qualifications

Knowledge, Skills, and Abilities:

  • Excellent written and oral communication skills
  • Excellent organizational skills to manage multiple priorities and tasks
  • A deep understanding of, commitment to, and ability to carry out the mission, vision, philosophy, and values of RIPIN
  • Demonstrated proficiency with Microsoft Office/Excel computer skills to enter data, prepare reports and correspondence
  • Strong communication skills to speak to groups, including staff, providers and parents
  • Ability to work both independently and in collaboration with others
  • Knowledge of Katie Beckett Application and process
  • Ability to work across cultures in community and professional settings
  • Ability to work with a diverse group of parents and professionals
  • Ability to work a flexible schedule to meet the needs of RIPIN and the community
  • Able to provide own transportation in an insured vehicle

Education and Experience:

  • High school diploma or GED and a combination of education and skills to effectively carry our responsibilities and assignments
  • Proficiency in Microsoft Office/computer skills to record data, prepare reports and correspondence
  • Potential applicant should be an individual with a disability, a parent/family member/caregiver of a child with a disability or previous experience working with parents of children with disabilities

Physical Demands:

  • Regularly required to talk or hear.
  • Regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  • Regularly required to climb stairs, reach, stretch, stand, and bend.
  • Required to have the ability to lift and/or move up to 25 pounds.
  • Required to remain at their station for prolonged periods of time.

Working Conditions/ Work Environment:

  • Primary work location is a climate-controlled indoor office environment; however, may also be required to conduct visits in private homes, climbing up to three flights of stairs, and community locations.
  • Flexibility for travel related to job requirements.
  • Willingness and ability to work evenings and weekends as needed.
  • Provide own reliable transportation with proof of valid driver’s license and RI minimum requirements of auto insurance.

Case Manager – Housing Stabilization

Salary: $23-27/hour

House of Hope CDC
Full-time
$23-$27/hour
Experience valued in lieu of degree
Apprenticeship Program Eligible

GENERAL STATEMENT OF DUTIES

The Housing Stabilization Case Worker provides case management and housing support services to homeless men and women dealing with significant barriers to obtaining and maintaining stable housing.  The Housing Stabilization Case Worker provides case management, including but not limited to, resolution of issues that have led to homelessness, work toward decreasing barriers, life skills coaching and skill building, employment search and/or applying for benefits, and coordination of care with other service providers necessary for maintaining stable housing. As a Housing Frist agency, all services are person-centered and person-directed using a harm reduction, trauma informed framework to address client needs.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree in social work or human services, OR equivalent of related education and/or lived experience.
  • Patience, creativity, flexibility, compassion and sensitivity to persons with disabilities and other vulnerable populations in diverse environments.
  • Demonstrated suitability to work with disadvantaged and challenging individuals and families in a diverse environment.
  • Knowledge of community resources such as, but not limited to, physical and mental health services, accessing benefits and employment, addiction and housing supports.
  • Sound judgement and problem-solving skills including assessing risk factors and recognizing emergency and crisis situations.
  • Knowledge of principles and techniques of interviewing, assessment, counseling and the ability to plan, develop and implement case and treatment plans.
  • Demonstrated ability to work independently and as a team.
  • Excellent communication skills both verbally and in writing.
  • Demonstrated ability to understand and maintain client/worker boundaries.
  • Ability to maintain a high degree of confidentiality.
  • An ability to establish and maintain effective working relationships with clients, community providers, superiors, co-workers and associates.
  • Ability to structure and manage time, develop work priorities independently, and meet program expectations in regards to documentation standards.
  • Present a neat and professional appearance, display identification as required by the position and abide by all House of Hope policies and procedures.
  • Possess basic computer skills; including Word, Excel, Internet and e-mail.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Engage in relationship building/rapport building with clients.
  • Conduct comprehensive assessments of Clients for the purpose of determining housing needs, housing search capabilities, as well as potential barriers to maintaining housing, with the goal of developing and individualized person-centered case plan of short and long term goals utilizing harm reduction, trauma-informed and strength based approaches.
  • Perform comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate.
  • Provides emotional support, assistance with problem solving, facilitate referrals to community resources, general advocacy and crisis intervention activities for clients.
  • Ensure access to resources and services and provide support to assist clients in remaining stably housed and foster independence.
  • Complete appropriate documentation of services provided for the client in file and through HMIS.
  • Accompany clients to appointments for support as needed.
  • Maintain contact through regular home and community visits with clients to provide needed supports, skill building and life skills coaching to ensure housing stability and increased independence.
  • Engage in landlord communications and advocacy in regard to the client for support to maintain housing if needed.
  • Complete housing applications for other permanent, affordable housing options outside of the program.
  • Obtain all necessary releases and consent forms from clients.
  • Establish and maintain confidential case files for residents and complete progress notes for each client by adhering to documentation standards and any other clinical correspondence as required.
  • Knowledge of community resources, including but not limited to, such as medical, psychological, educational, social services, legal, housing and how to apply and use them effectively.
  • Establish working relationships with representatives in other agencies to support individuals in attaining services such as addiction, mental health, medical care, financial resources, medical benefits, etc.  In addition, effectively communicate and articulate the needs of our residents needs to others, both orally and through written correspondence.
  • Ability to recognize emergency and crisis situations, and take action and seek intervention when needed.
  • Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
  • Be considerate of each resident’s privacy and confidentiality and respect the racial, religious, cultural and linguistic background of each resident and help to promote the continuance of his or her cultural identity as much as possible.
  • Be a liaison to families, representatives of social services, and other agencies for clients.
  • Participate in supervision, team meetings and actively seek guidance as needed.
  • Attend all housing first training modules and core competency training modules.
  • Attend, prepare and actively participate in all HOH departmental required trainings and or staff meetings within the building or other training facility. This may include an assignment, preparing an agenda or engage in problem solving and procedures.
  • Follow all policies and procedures of House of Hope.

The above is intended to describe the general content and requirements of the job for House of Hope and may vary at times according to department objectives and needs for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Salary to commensurate with experience and/or lived experince

House of Hope CDC promotes equal opportunity in all aspects of employment.

We are committed to diversity and inclusion in the selection process.

Interested parties please submit your resume via email to info@thehouseofhopecdc.org and note the position you are applying for.